What are the responsibilities and job description for the Transportation Operations Manager position at Jobleads-US?
At WeDriveU, we're a leader in transportation solutions, serving millions of passengers a year. Our mission is to provide exceptional service and innovative mobility solutions to our clients. As a Transportation Operations Manager, you will play a key role in managing our logistics and client engagement to ensure service level agreements are met.
About the Role:
- You will act as the client's main point of contact and an extension of their internal teams.
- Manage logistics of route planning, staffing, and client engagement.
- Oversee monthly client invoicing process and provide detailed reports.
- Monitor and interpret transportation metrics dashboards to drive program decision making.
- Maintain a close collaborative relationship with the local operations team.
Key Requirements:
- 5 years of relevant experience in transportation demand management, customer service, or hospitality.
- Excellent written and oral communication, interpersonal, and presentation skills.
- Ability to set goals and achieve job performance metrics.
- Familiarity with Microsoft Office Suite, Tableau, and Forms for Survey Generation.
What We Offer:
- A dynamic and fast-paced environment with opportunities for growth and development.
- A collaborative and supportive team dedicated to excellence in transportation services.
- The chance to make a meaningful impact on our clients' success.
