Customer Success Specialist - Radiology!

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Job details

This company is a growing healthcare organization with a large network of customers across the US! Great benefits and training in this role, along with a collaborative team.

This Jobot Job is hosted by Alex Dickinson

Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume.

Salary $60,000 - $90,000 per year

A Bit About Us

This company has a proven and profitable SaaS product in the imaging and radiology space! Full time permanent position with great benefits.



Why join us?

• Act as the primary point of contact for customers during onboarding,
  
  

implementation, and ongoing support.

• Guide customers in optimizing workflows using solutions to improve
  
  

patient safety and compliance.

• Troubleshoot DICOM-related issues, including communication between imaging
  
  

modalities and PACS systems.

• Collaborate with PACS administrators, radiology technologists, and IT teams to
  
  

ensure seamless data integration.

• Assist in conducting product demonstrations and training sessions for new and
  
  

existing customers.

• Work closely with the product and development teams to provide customer feedback
  
  

and product enhancement recommendations.

• Support compliance efforts by ensuring customers meet industry regulations and
  
  

standards.

Job Details

Required Qualifications

• Experience working in radiology in some capacity (hospital, imaging center, PACS
  
  

administration, vendor, etc.).

• Fundamental understanding of DICOM communication and the DICOM standard.
• Technical skills beyond modality operation, such as PACS, RIS, or imaging
  
  

informatics.

• Strong communication skills, with the ability to explain technical concepts to non�-technical stakeholders.
• Experience troubleshooting imaging workflow issues
  
  

Preferred Qualifications

• Certified Radiologic Technologist (RT) background.
• Experience as a PACS Administrator or Imaging Informatics Specialist.
• - Experience working for radiology equipment manufacturers (GE, Siemens, Philips,
  
  

Canon, etc.).

• - Familiarity with radiation dose monitoring or SaaS-based medical applications
  
  

Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Want to learn more about this role and Jobot?

Click our Jobot logo and follow our LinkedIn page!