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Director, Operations Multiunit Retail (Car Wash)

Jobot
Nampa, ID Full Time
POSTED ON 3/20/2025
AVAILABLE BEFORE 4/18/2025
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Job details

Director, Operations - Needs strong retail multisite hospitality experience

This Jobot Job is hosted by Jon Lopez

Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume.

Salary $165,000 - $185,000 per year

A Bit About Us

We are a growing multi-unit retail company headquartered on the West Coast. We have more than 30 units across our two flagship brands. We are looking to add a Director of Operations reporting directly to our President.

We are heavily driven by the guest experience, so someone with a strong background in hospitality is key. You must be able to visit and work out of our sites in Northern CA, Oregon, and WA. You should be able to work/visit the sites for 2-3 weeks/month. This is a heavy operations position.

Must have experience with Car Wash or Oil Change locations.

send resumes to jon@jobot.com, or apply directly.



Why join us?


We value excellence in service, humility, and putting a greater common good ahead of individual goals.

We offer a competitive base salary $165,00 - $185,000 with a 20% - 25% bonus for individual performance

We offer comprehensive benefits

Matching 401k

Job Details

Job Details

We are in search of a dynamic, experienced and highly motivated individual to join our team as a Permanent VP of Operations for our multiunit retail (Car Wash). This position presents an exciting opportunity for a seasoned professional who has a proven track record in operations management and is eager to make a significant impact in a fast-paced, growth-oriented environment. The ideal candidate will have a minimum of 5 years of experience in the car wash industry and will be responsible for overseeing all aspects of our operations, including the management of multiple car wash locations, ensuring excellent customer service, and driving profitability.

Responsibilities

  • Oversee daily operations across multiple car wash locations, ensuring efficiency, quality service, and profitability.
  • Develop and implement strategic plans and initiatives that align with the company's objectives and drive operational excellence.
  • Lead, mentor, and develop a high-performing team, fostering a positive work environment that promotes teamwork and collaboration.
  • Ensure all locations comply with health and safety regulations, and maintain high standards of cleanliness and maintenance.
  • Manage budgets, financial planning, and cost management to maximize profitability.
  • Analyze operational performance data to identify trends, issues, and opportunities for improvement.
  • Collaborate with the executive team to set performance goals and long-term business strategies.
  • Establish and maintain strong relationships with suppliers, vendors, and other industry professionals.
  • Implement new technologies and operational improvements to enhance efficiency and customer experience.
  • Handle customer complaints and issues, ensuring customer satisfaction and loyalty.

Qualifications

  • Bachelor's degree in Business Administration, Operations Management, or related field. An MBA is a plus.
  • Minimum of 5 years of experience in the car wash industry, with a proven track record of managing multiple locations.
  • Strong leadership skills with the ability to inspire and motivate a team.
  • Excellent interpersonal and communication skills, with the ability to build strong relationships with staff, customers, and business partners.
  • Proven experience in strategic planning, financial analysis, and performance metrics.
  • Strong problem-solving skills, with the ability to make sound decisions in a fast-paced environment.
  • Demonstrated ability to drive profitability and operational efficiency.
  • Proficient in the use of technology and software applications relevant to the car wash industry.
  • Knowledge of health and safety regulations, and experience in risk management.
  • A customer-focused approach, with a commitment to delivering high-quality service.

Join our team and take the driver's seat in steering our operations towards success. We offer a competitive compensation package, opportunities for professional growth, and a chance to make a significant impact in a thriving industry. If you are a dedicated, results-oriented professional with a passion for excellence, we want to hear from you.

Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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Salary : $16,500 - $185,000

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