What are the responsibilities and job description for the IT Infrastructure Manager position at Jobot?
Company Overview: Jobot is a cutting-edge equipment manufacturer based in Ephrata, PA. We're seeking a highly skilled Systems Administrator to join our thriving manufacturing industry team.
Job Summary: As a key member of our IT department, you will be responsible for managing and maintaining our Salesforce platform, ensuring its optimal performance and reliability. Your expertise will play a crucial role in providing technical support to internal teams, developing system improvements, and enhancing user experience.
Responsibilities:
- Manage and maintain our Salesforce platform, ensuring its optimal performance and reliability.
- Troubleshoot and resolve system issues, providing technical support to internal teams as needed.
- Develop and implement system improvements and upgrades to enhance functionality and user experience.
- Evaluate and recommend new technologies to improve operational efficiency.
- Collaborate with various teams to understand their needs and translate them into system solutions.
Qualifications: To excel in this role, you'll need a bachelor's degree in Computer Science, Information Technology, or a related field, along with at least 5 years of experience in a systems administration role, preferably in the manufacturing industry. Proficiency in Salesforce administration, including configuration, customization, and troubleshooting, is essential. Additionally, strong technical skills, problem-solving abilities, and effective communication skills are required.