What are the responsibilities and job description for the Customer Support andAccount Representative position at JobRialto?
Job Summary
Client Support Service Professionals handle incoming phone calls related to service inquiries on Client accounts. Respond to inquiries with high accuracy and efficiency, meeting key performance metrics. Provide support for Client Cash Management products, services, Online (client website), Mobile app, and general account or financial-related inquiries. Successful applicants will demonstrate professionalism, a career-driven mindset, and a commitment to delivering World-Class Service.
Key Responsibilities
- Answer incoming service inquiries on Client accounts.
- Provide assistance with Client Cash Management products and services, Online platform, and Mobile app.
- Respond to general account and financial-related inquiries.
- Meet department performance metrics for accuracy and efficiency.
- Contribute to a fast-paced, team-oriented work environment.
- Adapt quickly to change and handle multiple tasks simultaneously.
Knowledge, Skills & Abilities
Experience
Education
Education : Bachelors Degree
