Documentation Specialist

Essential Functions:

• Responsible for essential documentation that supports participant eligibility, program progress and performance.
• Provides assistance with the tracking of active and follow-up participants associated with funding sources and appropriate documentation.
• Corresponds frequently with county designees and staff, to ensure proper participant information, updates and documentation is shared.
• Works closely with the Contract Compliance and Performance Manager to ensure deadlines are being met and appropriate information and documentation is gathered.
• Works closely and provides documentation support to Career Specialists.
• Screens required documentation and case notes to ensure compliance.

Job Summary and Accountabilities:

• Promote the goals of JOG and facilitate compliance and performance to JOG standards and objectives.
• Reviews participant case notes from JOG’s internal data base system and puts together the participant case note report, for each participant and then submits to county designee.
• Submits participant PRC information for new potential enrollees, to the county and request clearance documentation for the participant’s initial eligibility.
• Review, process, and resolve discrepancies of participant files as appropriate for required county contracts.
• Collect and review required monthly and quarterly documentation (this includes, but not limited to: entered employment, education entrance, pre & post testing, grade cards, credential gains, exit packets, quarterly forms etc.), submit to county personnel, if applicable, and update JOG internal spreadsheets.
• Communicate with county designees, as county contracts require. While each county is different, this may include, but not limited to: updated participant information, performance indicators, and documentation flow.
• Receive participant referrals, as county contracts require and assign participants to identified career specialists, as appropriate.
• Coordinate IOP amendments, re-determinations, incentives, and w-9 forms, as required by county contracts.
• Maintains confidentiality regarding all issues relative to client files and the organization’s operations.
• All other duties as assigned.

Job Requirements / Job Qualification:

• Local, daytime travel required within a four county radius;
• Flexible work hours/location;
• Computer skills including, but not limited to: Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Online database management systems;
• Preferred training or experience in the following areas:
• Business Administration;
• Communication;
• Teaching;
• Social Work;
• Human Resource Management;
• Career Development;
• Job Placement/Development;
• Employment and Vocational Counseling;
• Career Guidance;
• Vocational Education;
• Community Service Administration;
• Work experience with private sector or disadvantaged youth.

Education:

Bachelor’s degree (B.A.) from a four-year college or university or four to six years’ related experience and / or training or equivalent combination of education and experience.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Education:

• Bachelor's (Required)

Ability to Commute:

• Akron, OH 44310 (Required)

Work Location: In person