Clerk III

Clerk III, Health Information Management Department, Emergency Services Division, University of Iowa Health Care, Health Care Support Services Building (HSSB)

The Department of Health Information Management at the University of Iowa Health Care is seeking a full-time, Clerk III.  This position will be responsible for medical record activities with primary duties to include obtaining, releasing, scanning, importing and faxing confidential patient medical record information.

This position location is in Coralville, IA and eligible to participate in remote work.  Remote work must be performed at an offsite location within the State of Iowa.  Training will be held ONSITE at the Health Care Support Services (HSSB) building at a length determined by the supervisor.  Remote eligibility will be evaluated upon a satisfactory job training and meeting required performance standards. Successful candidates must comply with requirements of the remote work program and related policies. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. 

Benefit Highlights

The University of Iowa offers a generous benefits package, including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans. Complete information regarding the full benefits package may be viewed at: https://hr.uiowa.edu/benefits. 

University Pay Grade:  08 https://hr.uiowa.edu/pay/merit-plan

Percent of Time:  100%

Schedule: Monday-Wednesday Noon-8:30pm, Saturday/Sunday 8:00am-4:30pm

Location: Coralville, IA

Annual Salary:  $38,314.80 to $57,023.28

Key Areas of Responsibility

• Respond to emergency requests for release of medical information from outside entities by understanding the type of medical information requested and identifying the appropriate material to satisfy the requests.
• Process routine release of information requests via the on-line Release of Information Tracking System.
• Scan and/or import medical record documents into electronic medical record.
• Upload external medical record documentation and create referral in electronic medical record.
• Perform quality review of scanned documents in electronic medical record.
• Review and process patient portal requests (MyChart access requests).
• Completes daily productivity reports.
• Answer multi-line telephone.
• May request or update paper medical record location via Medical Record Tracking System.

As part of performing the key areas of responsibility and competencies described above, staff members are expected to meet reasonable standards of work quality and quantity, as well as expectations for attendance established by their supervisor.  Staff members are also expected to comply with policies governing employee responsibilities and conduct, including those contained in the University Operations Manual.

Qualifications

Minimum Eligibility Requirements

• Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.

Special Qualifications

• Medical Terminology.

Desired Qualifications

• Electronic medical record experience.
• Release of Information experience.
• Epic experience.
• Epic Release of Information System experience.
• Epic Medical Record Tracking System experience.
• Office equipment experience.
• PC Spreadsheet and Word processing experience.
• Experience using Zoom, Skype and Microsoft Teams.

Position and Application Details:

In order to be considered for an interview, applicants must upload a Resume and Cover Letter and mark them as a “Relevant File” to the submission.  Job openings are posted for a minimum of 10 calendar days.  This job may be removed from posting and filled any time after the minimum posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and education/credential verification. Up to 5 professional references will be requested at a later step in the recruitment process.

 For additional questions, please contact molly-becker@uiowa.edu.

Applicant Resource Center – Need help submitting an application or accepting an offer? Support is available.  The Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital. Hours: Tuesdays & Thursdays 2:00pm – 4:00pm, Or by appointment. Contact TAHealthCareSupport@healthcare.uiowa.edu to schedule a time to visit.

Additional Information

• Classification Title: Clerk III
• Appointment Type: Merit
• Schedule: Full-time
• Work Modality Options: Hybrid

Compensation

• Pay Level: 08

Contact Information

• Organization: Healthcare
• Contact Name: Molly Becker
• Contact Email: molly-becker@uiowa.edu

• Classification Title: Clerk III
• Appointment Type: Merit
• Schedule: Full-time
• Work Modality Options: On Campus, Hybrid within Iowa

• Pay Level: 08
• Starting Salary Minimum: 38,314.80
• Starting Salary Maximum: 57,023.28

• Organization: Healthcare
• Contact Name: Molly Becker
• Contact Email: molly-becker@uiowa.edu