What are the responsibilities and job description for the Desktop Support Technician position at Jobs via Dice?
A Large Manufacturing Company in SE Portland is hiring a Desktop Support Technician to join the team for a great opportunity!
Take the next step in your career now, scroll down to read the full role description and make your application.
Job Description :
- Provide technical software, hardware, and basic network problem resolution to end users by performing appropriate diagnostics and guiding users through step-by-step solutions on both a hands-on and call-back basis.
- Diagnoses and resolves problems with PCs, local printers, end-user connectivity, software and configuration, email, as well as other hardware and network issues.
- Ensures timely resolution / referral of user problems by understanding the impact to the user and by assigning an appropriate priority and resolution goal.
- Clearly communicates technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed.
- Proposes and implements hardware and software upgrades optimizing systems performance.
- Helps install local area network cabling systems and equipment such as network interface cards, switches, and VPN devices with the network team.
- Manages and updates an accurate IT equipment inventory.
- Maintain spare parts inventory for IT software, hardware, and network printers.
Qualifications :
If Interested :
Please apply to the job application and email Derek at Dmautz@teksystems.com
Pay and Benefits :
The pay range for this position is $23.00 - $26.00. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off / Leave (PTO, Vacation or Sick Leave)
Workplace Type :
This is a fully onsite position in Portland, OR.
Application Deadline :
This position will be accepting applications until Jan 30, 2025.
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Salary : $23 - $26
