What are the responsibilities and job description for the Remote Email Support Representative (US Only) position at JobSource?
Job Overview:
We’re looking for an Email Support Rep to respond to customer inquiries via email. You’ll help resolve product questions, shipping concerns, and general support needs in a clear, professional manner.
Key Responsibilities:
Respond to customer emails within set response times
Provide accurate product or order info
Document all interactions
Escalate complex issues when needed
Requirements:
US residency required
Strong writing skills
Detail-oriented and responsive
Basic computer skills
