Program Implementation Specialist

Position Title : Program Implementation Specialist - Non-Piping Team - Non Pipe Alternatives Program

Position Location : New York City, NY

Position Schedule : Remote, Hybrid, In Office : 2 of 5 days in the field on average

Days of the week : 5 days, M-F

Rate Details : $48-55 / hr

Potential for Contract Extension or FTE : Contract to hire eligible

Industry Background (what industry background would make someone most successful in this role) : Utility experience, customer engagement, sales background

Team Dynamic (How many folks on the team, who will the contractor be working with most, any client interaction outside of Con Edison?) : 2-3 people regularly, a lot of client / customer interaction.

Role and Skills

Roles and responsibilities outside of the original JD :

The Non-Pipeline Solutions team is responsible for identifying and implementing alternatives to investments in gas system infrastructure by incentivizing customer adoption of electrification and energy efficiency, also known as Non-Pipe Alternatives. As a member of the Non-Pipeline Solutions team, you'll work with the Clean Energy Manager in a leadership role to implement Non-Pipe Alternatives. This includes utilization of a diverse skillset overseeing vendors, budgets, forecasts, reporting and performance analysis, along with coordinating with internal departments for marketing, quality assurance / quality control, and measurement & verification. You'll also participate in the development of new programs where the responsibilities include facilitating stakeholder engagement, developing Request for Proposals, drafting contracts, improving and documenting internal processes, reviewing regulatory filings and orders, and utilizing go-to market strategies. As a member of the Non-Pipeline Solutions team you will develop subject matter expertise on Non-Pipe Alternatives (NPA) regulatory framework and manage risk and resources to ensure program success.

• This is an exciting role to utilize your abilities to drive results, apply cross-disciplinary skills to decarbonize the building sector, and lead the clean energy transition.
• Coordinate activities and cross-functional work with various gas / electric operations, engineering, energy services and finance areas of the Company to foster the identification, development, budgeting, and implementation of Non-Pipe Alternatives.
• Establish processes, policies, and procedures for the regular consideration / integration of Non-Pipe Alternatives into the Company or external entity planning.
• Work with Procurement team to develop procurement mechanisms (RFPs, RFIs, etc.) and manage the project delivery process including contract negotiation, execution management, and / or modifications of solutions or vendors to eliminate additional infrastructure investment in targeted areas.
• Manage relationships with vendors, customers, as well as internal and external stakeholders by responding to inquiries and providing an excellent customer experience.
• Collaborate with Marketing, Corporate Affairs, and Market Research & Analytics teams to design and run outreach efforts to encourage the adoption of building electrification / decarbonization solutions by selected customers.
• Conduct in-person meetings with customers throughout Con Edison’s service territory to encourage the adoption building decarbonization.
• Collaborate with other Company, city, county, and state (NYSERDA) energy efficiency, electrification and demand response programs as needed.
• Ensure secure, complete, and accurate collection of program information, including monitoring, tracking, and accrual of costs.
• Program Management, process design, and documentation of activities throughout project lifecycle to meet milestones and Key Performance Indicators.
• Communicate status of NPAs, from design to closeout, among the Customer Energy Solutions teams, senior leadership, governmental / regulatory agencies, and other stakeholders by giving presentations and providing performance reports.

Must have technical or professional skills (please include at least 5 skills, can any of these skills be flexed?) :

Driver's License / Access to vehicle

Demonstrated organizational skills, focus on process documentation and the ability to see the big picture with strong attention to detail

Proven leadership and interpersonal skills with the ability to drive results by collaborating with stakeholders to build consensus.

Ability to make decisions in real-time, under pressure.

Initiative to continually refine and improve processes or procedures.

Proficiency in Microsoft Office (Teams, Word, Excel, PowerPoint, OneNote).

Flex skills / nice to haves :

Track record of project management and knowledge of available tools

Experience with building electrification / decarbonization, energy efficiency, distributed energy resources, and / or demand management from a utility, governmental organization or participating vendor perspective.

Experience in the natural gas industry with specific knowledge related to gas distribution engineering and resource planning, gas supply procurement, construction, and energy consuming technologies common to residential and commercial buildings.

Technical and / or public policy writing skills.

Soft Skills (Ex : communication, speaking, presenting, writing) :

Strong communications, presentation, writing and analytical skills.

Flexibility to deal with ambiguity and comfortable working in a dynamic environment.

Education or certification requirements :

Driver's License / Access to vehicle

Bachelor's degree required

3 years' work experience

Manager Specific Questions

Salary : $48 - $55