Demo

Escrow Manager

JobTracks
Newport, CA Full Time
POSTED ON 1/27/2025
AVAILABLE BEFORE 4/26/2025

Overview :

We are seeking a highly experienced Regional Escrow Manager to oversee Escrow Officer Floaters and support escrow operations across multiple locations. This role combines management, mentoring, and hands-on escrow work to ensure seamless operations, compliance, and exceptional service.

Key Responsibilities :

  • Escrow Operations :

Oversee escrow processes, ensure compliance, and safeguard confidential information.

  • Handle complex transactions, review contracts, prepare escrow instructions, and facilitate closings.
  • Resolve title issues and manage documentation for seamless transactions.
  • Team Leadership :
  • Supervise and mentor Escrow Officer Floaters, providing guidance and constructive feedback.

  • Monitor performance for accuracy, compliance, and adherence to company policies.
  • Conduct one-on-one meetings, manage training programs, and facilitate professional development.
  • Customer Service :
  • Respond promptly and professionally to customer inquiries.

  • Ensure high-quality service standards are met in all interactions.
  • Operational Management :
  • Schedule tasks, manage time effectively, and delegate responsibilities to maintain efficiency.

  • Conduct performance evaluations and recommend salary adjustments as needed.
  • Qualifications :

  • Experience :
  • 5 years as an Escrow Officer.

  • 2 years in a supervisory role.
  • Skills :
  • Proficiency in Microsoft Office (Outlook, Word, Excel).

  • Strong communication, problem-solving, and organizational skills.
  • Leadership and team-building abilities with a focus on customer service.
  • Requirements :
  • Valid driver's license and reliable transportation for travel as needed.

  • Familiarity with escrow compliance and related laws.
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