What are the responsibilities and job description for the Entry Level Bi-lingual Part-time Customer Service Representative position at Joe Ramirez-Farmers Insurance Agency?
Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is part-time . Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in . This position is the stepping stone to the Insurance agent position if interested. This is a position for a highschool student want to gain experience working in an office atmosphere. Must be able to work at least 3 days a week 4 hours a day minimum and most Saturdays.
No prior experience is necessary. However, must be serious in committing to the training. Position is for a highschool student wanting to work part-time and gain office work experience. Opportunity for growth within the company and increase in pay based on performance.
Apply for the position today by completing the form and completing the assessment.
Benefits
Hourly Base Salary Based on Experience
Mon-Fri Schedule
Hands on Training
Flexible Schedule
Responsibilities
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Answer incoming phone calls on the first few rings and inform agent or supervisor of customer's request.
- Schedule appointments for sales staff to meet prospective customers..
- Call potential leads for quotes and gather information for quotes
- Respond to customers request in policy changes and payments
- File paperwork and create new customer files
- Perform any other task requested by Supervisor
Requirement
Salary : $9 - $10
