What are the responsibilities and job description for the Automotive Service Writer position at Joe’s Auto Electric?
We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include estimating costs for repairs, ordering necessary parts and having an excellent report with mechanics and parts companies. This job requires maintaining excellent customer service. The service advisor will ensure customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with mechanics to convey the customers' concerns with accurate repair descriptions.
To be a successful service advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry.
Job Type: Full-time
Pay: $16.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Paid time off
Shift:
- Day shift
Work Days:
- Monday to Friday
- No weekends
Experience:
- Mechanical knowledge: 1 year (Required)
- Automotive repair: 1 year (Preferred)
- Auto estimating: 1 year (Preferred)
- Automotive diagnostics: 1 year (Preferred)
Work Location: In person
Salary : $16 - $21