What are the responsibilities and job description for the Licensed Insurance Agent/Customer Service Representative position at Joe Short Insurance?
Job Overview
We are seeking a motivated and dynamic Insurance Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service while assisting clients in selecting the right insurance policies to meet their needs. This role requires strong communication skills, a proactive approach to problem-solving, and the ability to build lasting relationships with clients. Multilingual candidates are highly encouraged to apply, as they can better serve our diverse clientele.
Duties
- Assess clients' insurance needs and provide tailored solutions.
- Educate clients on various insurance products and services.
- Negotiate policy terms and conditions with clients.
- Maintain accurate records of client interactions and transactions.
- Assist in benefits administration and ensure compliance with HIPAA regulations.
- Collaborate with team members on sales administration tasks.
- Provide ongoing customer service support to existing clients.
Qualifications
- Proven experience in customer service or sales, preferably in the insurance industry.
- Strong negotiation skills with the ability to close deals effectively.
- Multilingual abilities are highly desirable to cater to a broader client base.
- Excellent communication skills, both verbal and written.
- Strong organizational skills and attention to detail.
- Ability to work independently as well as part of a team.
Join us in making a difference in the lives of our clients by helping them secure their future through comprehensive insurance solutions.
Job Type: Full-time
Expected hours: 40 per week
Ability to Commute:
- Archbold, OH 43502 (Required)
Work Location: In person