What are the responsibilities and job description for the Fulfillment & Delivery Team Member position at Joe Van Gogh Inc?
Job Purpose Summary:
The Fulfillment and Delivery Team Member works with our production team to fulfill
orders for private label accounts, deliver orders, and maintain our roasting facility.
Reports To: Production Manager
Status: Full Time
Fulfillment
Complete private label fulfillment tasks quickly and accurately, including
filling/labeling boxes with different private label coffee products.
• Receive direction easily from Fulfillment Specialist to meet the requirements of a
dynamic workplace.
• Communicate with Fulfillment Specialist, Production Manager, and production
team to avoid mistakes and to work as efficiently as possible.
• Develop and demonstrate expertise with all aspects of private label order
fulfillment.
Delivery
• Demonstrate knowledge of delivery route and plan ahead for deliveries.
• Consistently confirm coffee orders with the invoice before delivering orders.
• When applicable, suggest changes to delivery routes to maximize efficiency.
• Demonstrate familiarity with wholesale customers and their delivery schedules.
Product Knowledge & Teamwork
• Participate in coffee production tasks after deliveries, including bagging coffee,
mixing blends, and keeping daily coffee inventory.
• Perform daily cleaning tasks to ensure a clean workspace and prepare for the
next day’s tasks.
• Develop knowledge of each coffee that Joe Van Gogh roasts and sells.
• Support production team through open communication at all times.
• When absent, plan to ensure responsibilities are delegated fairly to other staff
members.
Job Requirements
• Excellent communication and teamwork.
• Strong self-motivation and ability to work independently.
• Ability to prioritize and manage time.
• Ability to work with spreadsheets and web-based platforms.
• Ability to work occasional nights and weekends.
• Ability to work on call.
• Criminal background check as required by JVG’s institutional partners.
• A valid NC Driver’s license.
• Prolonged, frequent ingestion of coffee and tea.
• Prolonged periods of constant repetitive motion.
• Prolonged periods of time on feet.
• Ability to lift 50 pounds.
*Please note this position prohibits the wearing of perfumes, colognes, or fragrances.
*All Joe Van Gogh, Inc. employees are subject to a 90-Day Probationary Period.
