What are the responsibilities and job description for the Security Manager position at Joffe Emergency Services?
Job Description
Job Description
Who We Are
Our purpose and our sole focus is making schools, institutions, and public gatherings safe and secure for the people who attend them. We provide security, safety, and medical support services to empower schools, event venues, and organizers and organizations to confidently prevent and manage emergencies and protect lives.
Who We Are Looking For
We are looking for a Security Manager to supervise day to day security operations and manage a team of security professionals on-site. The duties listed below are representative of the general duties of the role and are not an exhaustive list. Additional duties and responsibilities may be assigned.
Essential Responsibilities :
- Assumes management responsibility on behalf of Joffe at an approved Client site.
- Oversees operational systems and management, directing all aspects of day-to-day security operations at the assigned Client site.
- Develops, implements, and maintains operational procedures to enhance service efficiency.
- Manages and mentors a team of security professionals, fostering a culture of people management, professional development, and accountability.
- Enforces Joffe Emergency Services / Security policies as outlined by the handbooks and executive memos.
- Delivers high-quality security services to safeguard people and property, following established protocols and procedures.
- Monitors and evaluates the efficiency and effectiveness of service delivery, identifying opportunities for continuous improvement.
- Maintains compliance with all reporting requirements, meeting deadlines with accuracy.
- Upholds safety standards for personnel and equipment.
- Responds to police and other emergencies or community disasters on Client property.
- Establishes general and specific orders for each shift to maintain operational consistency.
- Assumes front-line responsibilities when staffing shortages occur.
- Plans and adjusts school calendars to anticipate coverage needs.
- Organizes officer schedules, managing breaks and shift coverage effectively.
- Engages with the community, representing and reinforcing the culture and values of the environment served.
- Provides training and professional development opportunities to enhance team effectiveness and preparedness.
- Serves as an active presence and role model within the community.
- Performs other related duties as assigned.
- Key Competencies
- Operational Systems & Management : Leads and directs security operations, aligning them with Client and divisional needs.
- Performance Management : Evaluates service effectiveness, implements improvements, and upholds high-quality security standards.
- People Management : Supervises, mentors, and motivates Campus Security Officers, fostering a professional and accountable team culture.
- Training & Development : Conducts ongoing education for Campus Security Officers, strengthening their response capabilities and professional growth.
- Client-Facing Leadership : Builds and maintains positive relationships with the campus community, balancing security needs with exceptional service.
- Problem Solving & Conflict Management : Assesses situations, applies approved de-escalation strategies, and delivers timely responses to security events.
- Time Management & Decision Making : Prioritizes responsibilities effectively and acts decisively in high-pressure situations.
- Drive for Results : Advances security measures, improves incident response, and elevates overall team performance.
Requirements
Minimum Qualifications
Benefits
Status : Full-Time
Benefits Offered :
Hourly Rate : $33.65
Salary : $34
