What are the responsibilities and job description for the Technical Engineering Support Specialist position at John Crane?
Job Description
Job Description
About Us
Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of more than 200 global sites in over 50 countries employing more than 6,000 employees worldwide. We partner with our customers and help them meet the latest environmental standards and keep their operations safe and controlled.
Job Description
Under close supervision the Technical Engineer Support Specialist will promote the sale and technical support of organization's products, provide service capabilities and recommend proper selection for products marketed by organization.
Seeking an early career Engineer looking for a great career opportunity to grow with a Global company.
Duties & Responsibilities
- Discusses with customer future requirements and assists in solving problems associated with their pumps and other applications to improve reliability and / or MTBR.
- Promotes the sale of organizations products within, but not limited to, a geographical area
- Makes sales calls on existing, potential and targeted customers.
- When needed deliver and pick up customer seals which have been or are in need of repair
- Prepare formal quotations and recommendation to the assigned customer base on the complete John Crane product line
- Performs seal / safety product repairs and service work
- Discusses with Manager and other district personnel on a routine basis customer problems.
- Potential Field Location Responsibility : Presents reports to customers and attends customer failure analysis meeting on a routine basis
- Additional duties and responsibilities will vary based upon departmental needs.
The Individual
Education :
Diversity & Inclusion
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will John Crane, Smiths Group nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers – John Crane)
Company Description
John Crane is a global provider of engineered solutions for rotating equipment, specializing in mechanical seals, filtration systems, and support systems for industrial applications. Founded in 1917 and headquartered in Chicago, Illinois, the company serves a variety of industries, including oil and gas, chemical, and power generation. John Crane focuses on enhancing the performance and reliability of its clients' equipment while reducing maintenance and operational costs. Its solutions are designed to improve efficiency, safety, and environmental compliance.
Company Description
John Crane is a global provider of engineered solutions for rotating equipment, specializing in mechanical seals, filtration systems, and support systems for industrial applications. Founded in 1917 and headquartered in Chicago, Illinois, the company serves a variety of industries, including oil and gas, chemical, and power generation. John Crane focuses on enhancing the performance and reliability of its clients' equipment while reducing maintenance and operational costs. Its solutions are designed to improve efficiency, safety, and environmental compliance.
