What are the responsibilities and job description for the Hydraulic Repair Specialist position at John Henry Foster Company?
John Henry Foster has been helping customers solve problems since 1944. Making it easier for them to do business and doing it all with more expertise and a personal touch. Our founder, John Henry Foster, started as a traveling manufacturing representative, selling pneumatic equipment out of the back of his Airstream trailer. With unmatched service, expertise and quality products, John Henry built a strong foundation for the organization that stands today.
Although times have changed, and our business has grown, we still follow John Henry’s philosophy – “…Take care of the business and the business will take care of you.” With over 200 employee-owners, industry-trusted supplier partners, and a strong loyalty to our customers, we continue to grow as we provide quality products, expertise, convenience, and services that exceeds our customer expectations.
Today, we’re a 100% employee-owned company and looking to add an experienced hydraulic repair specialist to our team. Someone who values craftmanship and is committed to excellence and service and who can start making an immediate impact for our customers. Does this sound like you?
As a hydraulic repair specialist your impact is twofold:
- For the customer, your goal is to build hydraulic power units on time and to our customer’s specifications.
- For the team, your goal is to maintain an organized, efficient, and quality centric work area. You’ll be responsible for documenting, communicating, and verifying needs and information; collaborating with other team members and departments; and coordinating activities to ensure an excellent customer experience.
Pay & Benefits Package:
John Henry Foster is dedicated to ensuring our employee-owners achieve their career goals. We’re committed to the success of our team members and have a culture that emphasizes and fosters opportunities for both personal and professional growth.
This is a long-term, career-growth oriented position, and as such, the compensation package we’re offering is competitive: $19.00 - $27.00 per hour (based on 2 – 5 years’ experience) to start and includes opportunities for you to quickly maximize your earning potential through training, experience, our ESOP, bonuses, and professional development programs.
Our hydraulic repair specialists do a lot for us, which is why we give so much back in return. We have an excellent benefits package which includes:
- Medical, dental, vision, life insurance, HSA, and FSA plans.
- Employee stock ownership plan (ESOP).
- 401(k) with company contribution/match.
- Paid time off and paid holidays.
- Tuition reimbursement and professional development opportunities.
Responsibilities & Duties:
- Visit customer sites to gain repair business; make sure customer needs are met i.e. delivery time, pick up and drop of as needed.
- Prepare quotes, enter RGA’s and Sales Orders for repairs.
- Prioritize repairs to make sure the jobs are completed when needed.
- Disassemble and repair pumps, cylinders, and components by replacing damaged parts, and test run to ensure proper operation. (required to work in a shop with technician 1 day every other week)
- Troubleshoot hydraulic systems to help customer diagnose problems.
- Read and understand hydraulic and electrical schematics.
- Attend factory technical schools.
- Crossover competitors brand hydraulic equipment to JHF line components when possible.
- Research off-brand equipment brought in for repair by providing technical breakdowns to repair technicians and availability of replacement parts.
- Use welding equipment and cutting torches to fabricate metal as needed.
- If necessary, comply with all U.S. Department of Transportation regulations.
- Other ad-hoc duties as needed.
Requirements & Qualifications:
- Relevant associate degree (or equivalent experience) from a college or technical school preferred.
- Minimum of 2 – 4 years of related experience, or equivalent combination of experience and education.
- Ability to apply common sense understanding to carry out instructions furnished in written and oral form.
- Ability to apply judgement and deal with problems involving standardized situations.
- Ability to communicate effectively in written and verbal form.
- Ability to interpret instructions (written/verbal) and work orders, with a strong attention to detail.
- Demonstrate accuracy and thoroughness in work while meeting productivity standards.
- The ability to build and maintain great working relationships with other team members.
- Must have and maintain a current driver’s license and acceptable driving record and be able to obtain forklift certification.
Salary : $19 - $27
