What are the responsibilities and job description for the Front Desk Receptionist / Office Assistant position at John Khoe DDS?
Company Overview:
John Khoe DDS is a dedicated dental practice located in Venice, CA. As a fee-for-service office, our mission is to foster a welcoming and supportive environment where patients feel comfortable addressing their dental needs. We prioritize creating meaningful relationships with both our patients and staff, ensuring a mutually rewarding experience for everyone involved.
Position Overview:
We are seeking a friendly and organized Front Desk Receptionist to become an integral part of our team. The successful candidate will be the first point of contact for our patients, responsible for providing excellent administrative support and ensuring a positive patient experience.
Key Responsibilities:
- Welcome patients warmly and assist them throughout their visit.
- Manage incoming calls, scheduling new appointments, and rescheduling as needed.
- Maintain a tidy and efficient reception area to create a pleasant atmosphere.
- Provide clear and accurate information about our services to visitors and callers.
- Process incoming mail and packages promptly.
- Assist with patient billing, insurance claims, and financial inquiries.
- Verify patient insurance coverage, process claims accurately, and post payments to accounts.
- Identify and resolve claim rejections or denials by communicating with insurance companies and patients
Qualifications:
- Exceptional customer service skills with a professional demeanor.
- Strong multitasking abilities in a dynamic office environment.
- A team-oriented mindset with the ability to build rapport with colleagues.
- Detail-oriented and efficient in managing time and tasks.
- Prior experience in a dental or healthcare setting is a plus but not required.
Why Join Us?
This is a fantastic opportunity for individuals pursuing a career in a customer-focused role within a caring and collaborative atmosphere. If you have a genuine passion for helping others and thrive in a team-oriented environment, we would love to hear from you!
Apply today to become part of our dental family at John Khoe DDS!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- Day shift
- No weekends
Application Question(s):
- Are you willing to work from 8am to 5pm Mondays-Thursdays with a one hour lunch break? And if needed, additional hours on Fridays?
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $20 - $25