2742 US-129, Cleveland, GA 30528

AUTOMOTIVE SERVICE WRITER

Great Income Potential Generous Benefits

Very Busy Dealership!
Great Schedule!

Walk-in Applicants are Welcome!

At John Megel Ford, sales are booming, and we are hiring now for Service Writer! Start a career where your efforts are appreciated and rewarded! We value our employees and invest in their success.

John Megel Ford in Cleveland, GA is proud to serve drivers from Dahlonega, Clarkesville, Clayton, and beyond. Join our team today and help us continue our first-rate service to our customers. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community.

We offer:

• Great income potential!
• Medical, Dental, and Vision insurance
• 401(k)
• Paid vacation
• Closed on Sundays!
• Career advancement opportunities

Responsibilities – Service Writer:

• Generate estimates, suggest services and advise of any current promotional products/services
• Advise customers on the routine care of their vehicles and the value of maintenance in accordance with the manufacturer's specifications
• Communicate to the customer on targeted completion time
• Follow up with progress calls and/or emails to customers regarding any changes in the estimate or pick up time
• Document repair and maintenance changes on repair order
• Resolve customer complaints and questions
• Establish and maintain strong positive working relationships with customers to encourage repeat and referral business
• Help maintain Customer Service Index (CSI) ratings as set by dealership service manager
  

Qualifications/Requirements – Service Writer:

• Minimum high school diploma or GED equivalent
• Excellent customer service skills
• Strong written and communication skills
• Consistent and stable work history
• Valid driver’s license and clean driving record
• Professional appearance and work ethic
• Great organizational skills
• Please upload your resume. Completing the assessment will grant you priority consideration!
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screening.

We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.