Customs Coordinator

Get to Know Us

Join a well-established leader in our industry, where a career offers both personal and professional growth within the dynamic world of transporting goods and services around the world. With decades of experience, we support a diverse range of clients, ensuring their logistics and customs needs are met with excellence.

Our Culture

People and technology drive our success. We are committed to fostering a workplace that values integrity, celebrates achievements, and recognizes each employee’s role in our success. Our focus on customer satisfaction and innovation ensures that every team member’s contributions are both meaningful and rewarding. We embrace diversity, engagement, and inspiration, making this a place where employees can thrive and grow.

Position Summary

The Customs Coordinator is responsible for ensuring the smooth and compliant clearance of imported and exported goods by managing all necessary customs documentation, communicating with customs authorities, and coordinating with logistics providers to facilitate timely shipment movement while adhering to all relevant trade regulations and laws. This role serves as a central point of contact for all customs-related activities within the company and supports compliance efforts to minimize risk.

Essential Duties and Responsibilities

• Documentation Preparation: Prepare and submit accurate customs declarations, including Harmonized Tariff Schedule (HTS) classifications, values, and country of origin information for import and export shipments.
• Compliance Management: Stay updated on current customs regulations and ensure company adherence to trade agreements and compliance requirements.
• Customs Brokerage Liaison: Work closely with customs brokers to facilitate customs clearance, address issues, and negotiate duty rates.
• Shipment Tracking: Monitor the movement of shipments through customs, identify potential delays, and communicate updates to relevant stakeholders.
• Data Entry & Recordkeeping: Maintain detailed records of customs transactions, including invoices, shipping documents, and customs clearance details.
• Issue Resolution: Investigate and resolve customs-related discrepancies, such as incorrect classifications, duty discrepancies, and compliance concerns.
• Stakeholder Communication: Collaborate with internal teams (sales, logistics, and finance) and external partners (suppliers, freight forwarders, and customs authorities) to ensure seamless processes.
• Audit Preparation: Assist with customs audits by providing necessary documentation and explaining customs compliance practices.
• General Compliance Oversight: Monitor reports to ensure compliance with U.S. Customs regulations and timely service for customers.
• Duties & Taxes Management: Authorize Automated Clearing House (ACH) duty payments, identify and resolve discrepancies in customs billing, and generate necessary accounting information.
• Entry Verification: Verify the correctness of customs entries and government submissions to ensure compliance.
• Government Entry Monitoring: Track government entries (DCASR) to ensure duty-free certificates are received and work with importers to resolve denials.

Minimum Qualifications

Education: High school diploma required. A bachelor’s degree in related fields is preferred but not required.

Experience: 1 to 3 years of experience filing customs entries.

Certifications: Must hold a Certified Customs Specialist Certification (CCS). Customs Broker License is preferred.

Skills

• Strong ability to read and interpret documents, contracts, and regulations.
• Proficiency in written communication for reports, forms, and correspondence.
• Familiarity with customs clearance software and systems.
• Excellent reasoning ability to apply instructions and resolve logistical challenges efficiently.
• Strong understanding of international trade regulations, U.S. Customs procedures, and HTS classifications.
• Proficiency in computer applications, including Google Workspace, Microsoft Office, spreadsheets, and tracking software.
• Ability to manage multiple shipments, monitor deadlines, and work accurately under pressure.

Physical Demands and Work Environment

The physical demands described here represent those necessary to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Regularly required to sit, talk, and hear.
• Occasionally required to stand, use hands to handle or feel, and reach with hands and arms.
• Frequent use of a computer, keyboard, telephone, and basic office equipment (fax machine, copier, scanner).

Why Join Us?We are a leader in global logistics and customs brokerage. As a vital player in the supply chain, we ensure our clients' shipments meet all requirements, facilitating smooth import/export operations. Join a collaborative and dynamic team in a role that offers exposure to various facets of logistics and maritime operations.

As a team member, you have access to the following benefits and compensation packages.

Benefits and Compensation

• Salary Range: $48,000 to $65,000 annually (depending on skills and experience)
• Potential for additional compensation such as discretionary bonuses, employee rewards and recognition programs
• Hybrid Work Environment (3 days in office, 2 days remote)
• Medical, Dental, Vision, HSA, FSA, HRA, and Employee Assistance Programs
• Company Paid Life and Short and Long Term Disability Insurance
• Voluntary Life and AD&D options for employees and qualified dependents
• 401(k) with employer matching
• Paid Vacation, Paid Time Off, and Holidays
• Educational Assistance

We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members. We are a smoke and drug-free workplace and ADA-compliant as applicable.

If you require reasonable accommodations during the application or interview process, please contact us to request assistance.

Job Type: Full-time

Pay: $48,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• This is a Hybrid role working 3 days in the office and 2 days remotely. Are you able/willing to adhere to this schedule?

Ability to Commute:

• Glen Burnie, MD 21061 (Required)

Ability to Relocate:

• Glen Burnie, MD 21061: Relocate before starting work (Required)

Work Location: Hybrid remote in Glen Burnie, MD 21061

Salary : $48,000 - $65,000