What are the responsibilities and job description for the Automotive Service Advisor-Mercedes Benz of Washington, PA 15301 position at John Sisson Motors?
Mercedes-Benz of Washington, a John Sisson Motors Company, Washington, PA
The service advisor is responsible for scheduling service work, establishing written service estimates, and providing ongoing communication with the customer on the status of repairs.
We Offer:
- Top pay for top talent! Tell us about your experience at your interview!
- Paid Training
- Paid Vacation
- Fast-paced, Friendly Work Environment
- Excellent Work/Life Balance
Responsibilities:
- Schedule appointments for service/maintenance/recall work
- Greet customers and inspect their vehicle
- Advise customers about necessary/suggested services and costs
- Follow the status of the customer's vehicle from service bay entry through completion of work
- Keep customers informed of any changes that occur
- Upon completion of work, review work order with customer to assure all concerns are addressed
- Provide a completely satisfied customer experience
Qualifications:
- Prior dealership experience preferred
- Good customer service and communication skills
- Works well in a fast-paced environment
- Professional appearance and a positive attitude
- Must pass pre-employment testing - background check, MVR, & drug screen
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Shift:
- Day shift
Work Days:
- Monday to Friday
- Weekends as needed
**In-person attendance is required
**We are an equal-opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic.
“Pennsylvania Drug-Free Workplace: Pre-employment Drug Testing”
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