What are the responsibilities and job description for the Retail Operations Associate position at johnnie-O?
johnnie-O is a branded lifestyle apparel company, founded in 2005 in Santa Monica, CA, that embodies living your best life. Its blend of Southern California lifestyle coupled with a hint of East Coast tradition and Midwest grit creates a truly distinct point of view within the lifestyle apparel industry. johnnie-O is a unique lifestyle apparel brand providing classic, casual pieces for men and boys. The brand fills a niche in the apparel marketplace between the traditional East Coast “preppy” brands and West Coast “surf” brands. The johnnie-O brand is both a personality and an experience that can be described as fun, fresh, tongue-in-cheek, accessible, active and family-oriented.
johnnie-O is a fast-growing multi-channel apparel company. We seek to attract highly motivated individuals that want to work as a team and share in the commitment, responsibility and discipline required to achieve our vision. johnnie-O management philosophy is based on responsibility and mutual respect. We are a fun and dynamic bunch that are motivated in working to get the company to the next level. Our employees are smart, creative, and passionate individuals who meet the same superior standards we set for our products. We embrace talented people with diverse backgrounds and experiences. It is our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment.
johnnie-O is looking for a Retail Operations Associate to join our Retail team! Our ideal candidate is highly organized, detail-oriented, a team player, and has a solid understanding of retail store operations and functions. The Retail Operations Associate plays a critical role in ensuring seamless daily operations and serves as the primary point of contact for problem-solving, technical inquiries, and process optimization. This individual works collaboratively with various cross-functional departments, including store teams, e-commerce, wingmen / customer service, merchandising, accounting, and warehouse logistics . The focus of this role is to uphold operational standards, enhance processes, and improve the overall client experience.
Responsibilities -
Daily Support :
- Manage daily, weekly, monthly, quarterly, and annual operational tasks and processes.
- Assist store teams with technical and operational challenges, providing timely support and solutions.
- Oversee store supplies and manage ad hoc requests, including equipment needs. Fulfill requests for branded supplies and ensure inventory levels are adequate.
- Manage and oversee all aspects of gift card operations.
- Handle ad hoc accounting tasks and reporting as needed.
- Perform additional responsibilities as assigned by the VP, Retail.
Training & System Support :
Inventory Management :
Location : Raleigh, NC
Qualifications
Skills / Qualifications
Benefits & Compensation
This role includes a travel component of approximately 5-10% to support new store openings, inventory audits, and system updates.
Benefits & Compensation
Aside from a fun and unique working environment, johnnie-O offers a challenging career coupled with a competitive compensation and benefits package. We value our employee’s time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package, including health, dental, vision insurance, life insurance, flexible spending accounts, a generous time off policy including vacation, paid sick time, a retirement savings plan, bonus opportunities, and a generous employee discount. Casual dress policy, potential career growth and a family-oriented working environment.
To apply for this exciting job opportunity, please send your resume to :
haley@johnnie-o.com
We appreciate your interest in our company and look forward to hearing from you!
