What are the responsibilities and job description for the Retail Operations Associate position at North Carolina Museum of Life and Science?
Position Objective: Supports the Museum’s mission by providing excellent customer service to enhance the customers’ retail experience and maintaining strong operational protocol to protect the Museum’s assets
Responsibilities:
- Provides exemplary customer service to all guests according to accepted service standards.
- Knowledgeable about current product lines and communicates product information to customers.
- Knows and adheres to all policies and procedures, such as opening and closing, receiving, and maintaining inventory, cash register operations, and other administrative duties.
- Assists the Retail Operations Manager, Retail Operations Assistant Manager, and Lead Retail Operations Associates in carrying out all necessary store tasks.
- Knows and ensures that Museum policies and procedures are followed.
- Knows and adheres to all merchandising standards with high attention to detail.
- Always demonstrates adherence to Museum safety procedures.
- Engages with Museum visitors in a positive and helpful way to support an enjoyable and safe guest experience.
- Prioritizes the Museum’s values of inclusion and kindness in all interactions with staff, volunteers, and guests.
- Additional duties as needed
Actual Pay Rate: $15.00/hour
Salary : $15
