Topeka, KS (Wheatfield 9) - Theatre Staff Front Line Staff

Each job at B&B Theatres is different and requires varied levels of experience, knowledge, and

competency. Each position, however, contributes to the same goal: creating experiences for

our guests that are magical, meaningful, and memorable.

Whether you are applying for a position as a frontline employee, a manager, a member of the

payables team, facilities maintenance, kitchen staff or bartender, your end goal is the same.

We want all members of our employee family to find joy in their work and have fun as they

work together to bring the magic of the movies and incredible entertainment experiences to

our guests.

Your job is to fulfill your delegations as outlined here, sure, but also to embrace and represent

our core values: family, fun, innovation, joy, and integrity. Knowing and living those values will

bring professional satisfaction to you and ensure that our guests experience the magic they

expect from B&B Theatres.

The theatre is open 365 days a year with holidays being some of our busiest times. While we

work with everyone to make sure they have time with their families, we also must make sure

the theatre is staffed.

JOB OVERVIEW

As a frontliner, Theatre Staff will work behind concession and box office, interacting with

Guests to make each experience magical and fun.

This position requires you to work during the evening, on weekends, and occasionally on

holidays.

RESPONSIBILITIES

Job Duties include but are not limited to:

Customer Service

• Greeting guests upon arrival and making them feel welcome.

• Maintaining a positive, empathetic, and professional attitude toward guests at all times.

• Responding promptly to Guest requests.

• Ensure customer satisfaction and provide professional guest support.

• Staying current on new releases and upcoming movies.

• Communicating and coordinating as a team with your fellow colleagues.

• Completing any other duties as delegated or directed by your supervisor.

Sales

• Work behind registers managing transactions of guests on ticket sales or redemption of

vouchers.

• Sell concession items to guests.

• Be knowledgeable of the items offered by the theatre including prices.

Cleaning/Sanitation

• Obtain a Health Department “Food Handler’s Permit” within 30 days of hire if required

by individual state law or the local Health Department.

• Prepare and handle food in accordance with company policy and local health

regulations.

• Maintain clean and tidy workstation, concession, and box office areas at all times.

• Maintain clean auditoriums, restrooms and any areas as directed by theatre

management, including sweep and mop floors, pick up and empty trash in and around

the building.

• Completing any other duties as delegated or directed by your supervisor.

QUALIFICATIONS

• Must be 16 years of age at the time of hire.

• Great customer service.

• Must possess a positive attitude.

• Good communication and time management skills.

PHYSICAL DEMANDS

Physical demands include but are not limited to:

• The employee will be required to stand, walk, sit, use hands, handle, or feel, reach with

hands and arms, stoop, kneel or crouch. Reasonable accommodations for disabilities

will be provided, both short term and permanent.

• Must be able to move and transport up to 35 lbs.

Preferred