What are the responsibilities and job description for the JHSCS Patient Services Coordinator position at Johns Hopkins Medicine?
The Patient Service Coordinator will handle all administrative (non-clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the encounter. Offers friendly, courteous assistance to every patient to ensure that the patient has a positive, professional experience while at the Johns Hopkins Station Surgery Center Series. Since most administrative tasks will be expedited with the use of automated scheduling, registration and billing systems, the patient coordinator will need to be proficient on the appropriate computer systems. The JHSCS Patient Service Coordinator is expected to assist with clerical duties throughout the JHSCS to aid in the flow of the JHSCS daily operations.
Work Location: Johns Hopkins Medical Associates at White Marsh
Full Time (Monday-Friday)
Hours: 6:30 a.m. – 3:00 p.m.
Education: High School Diploma or equivalent
Experience: One (1) year of experience in a Patient Service Coordinator, customer service, or healthcare related field is preferred.
Salary Range: Minimum 18.31 per hour - Maximum 30.24 per hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.
In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!
Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
