Patient Accounts and Collections Specialist

Company Overview

Johnson City Eye Clinic is the region's premier eye health care facility, established in 1942. With a dedicated team of physicians and over 100 staff members, we are committed to providing exceptional eye care services while fostering a supportive and dynamic work environment.

Summary

We are seeking a dedicated Patient Accounts and Collections Specialist with a strong background in medical collections and a positive attitude. The ideal candidate will have experience in insurance processes and be skilled in managing patient accounts, collections, and payment postings.

Responsibilities

• Manage all collection accounts, including contacting patients, mailing statements, and sending collection letters.
• Collaborate with collection agencies to facilitate payment recovery.
• Post patient payments accurately; strong math skills required.
• Handle pre-collection of surgery charges and notify patients of outstanding balances.
• Respond to billing inquiries and assist patients with account-related concerns.
• Run collection reports and monitor outstanding accounts.
• Maintain a high level of accuracy and efficiency in a fast-paced medical practice.

Qualifications

• Minimum two years of medical office experience required.
• Strong knowledge of medical collections and insurance processes preferred.
• Excellent communication and customer service skills.
• Detail-oriented with strong organizational and problem-solving abilities.
• Reliable, hard-working, and committed to excellent attendance.

If you have a strong work ethic and a passion for patient account management, we encourage you to apply!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off

Ability to Commute:

• Bristol, TN 37621 (Required)

Ability to Relocate:

• Bristol, TN 37621: Relocate before starting work (Required)

Work Location: In person