What are the responsibilities and job description for the Operations Manager - Electronic / Integrated Security (Job number: 1246) position at Johnson Controls Federal Systems?
Reporting in to the Senior Director of Operations, the Manager, Security Operations will be responsible for overseeing our operations teams supporting Electronic Security System (ESS) installation and service projects at U.S. military and other federal government sites around the United States, as well as our alarm Central Monitoring Centers. This role is responsible for forecasting and delivering revenue and margin for these teams by providing financial oversight (P&L management), managing staffing levels, leading the professional development of team members, and effectively implementing process improvements that result in margin expansion. The role will be responsible for managing and cultivating relationships with customers and employees supporting these sites.
Safety is a top priority for Johnson Controls Federal Systems (JCFS). The Manager, Security Operations will also be responsible for compliance with the JCFS safety program for employees and subcontractors.
At Johnson Controls, we support our nation’s most critical facilities, the people who occupy them, and the missions they enable. JCFS is a specialized team serving as a trusted partner to the federal government. We help modernize U.S. military installations, Department of Defense, and other federal agency facilities to be smarter, more resilient, efficient, sustainable, and secure.
Location: Remote / Virtual (Work from home) with the ability to travel as needed.
Pay range: $135,000 - $165,000 base salary. Negotiable based on experience.
Bonus Eligible: Yes
Benefits: Eligible for benefits on first day of employment.
Travel Required: >25% as needed. Up to 50% at times.
As the Manager, Security Operations, you will:
- Drive installation & service excellence to follow proven processes resulting in margin improvement
- Drive accountability for installation & service contract portfolio revenue and executed margin results
- Ensure safety, integrity, and ethics excellence for all team members
- Drive forecasting and actualization of contract revenue and executed margin against forecast/plan
- Assure installation & service operating cadence is consistent and functional in all teams
- Coach and develop managers and team members in all areas of performance
- Champion continuous improvement and the implementation of strategic initiatives
- Provide feedback to leadership on market trends
- Participate in customer accounts including for large, high priority opportunity pursuits
- Meet leaders where they are and coach accordingly (i.e., not a one size fits all management style)
Required Qualifications:
- 10 years of progressively more responsible operations management experience in the Electronic Security System (ESS) industry with a broad knowledge of Electronic Security Systems (ESS) installation & service techniques.
- 5 years of experience directly managing Managers (Project Managers, etc)
- Expertise in successfully managing large P&L’s ($1 million or greater)
- Strong project management principles with demonstrated experience successfully managing a portfolio of projects simultaneously
- Prior experience driving process improvements and establishing new processes where needed
- Strong presentation skills and proficiency in speaking to large audiences
- Able to lead and direct cross-functional project teams to achieve business results
- Ability to lead, manage, mentor, and inspire others
- Proficient in software scheduling tools and applications
Preferred Education:
- Bachelor’s Degree in Engineering, Business, Construction Management, or similar field, or equivalent work experience
- Project Management Professional (PMP) certification
- Industry certifications (Softwarehouse, Lenel, etc)
Who We Are
At Johnson Controls (NYSE:JCI), we are One Team working collaboratively to create purposeful solutions that make a difference in the world. We are a Fortune 500 company with more than 100,000 employees worldwide offering the world`s largest portfolio of building technology products, solutions and services. As a member of our Federal Systems team, your work matters. We value and recognize your contributions and want to help you succeed. We invest in our employees, provide opportunities for growth and advancement, and foster a culture of inclusion and respect.
To learn more about who we are and what we do, please check out our Take a Journey video.
Recently, Johnson Controls has been recognized by several organizations for leadership in Environment, Sustainability and Governance, as well as innovations in smart building platforms:
· Named to FORTUNE’s “Most Admired Companies” List
· Corporate Knights Global 100 Most Sustainable Corporations in the World
· Named to Forbes Net Zero Leaders list
· CDP 2023 Climate Change 'A List'
· Ranked 67 on the Drucker Institute’s list of best-managed companies in America
· Forbes Best Employers for Diversity list.
· Newsweek America’s Greatest Workplaces for Diversity
· Ethisphere 2024 World's Most Ethical Companies list for the 17th time
· Newsweek America’s Greatest Workplaces for Women in 2024
· Named to Newsweek America’s Greatest Workplaces for Veterans 2024 / 2025 listing
· Named to Forbes America’s Best Employers for Veterans 2024
· Named one of the top military friendly employers by military.com.
Johnson Controls is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers
Division: JCFS (Johnson Controls Federal Systems)
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Salary : $135,000 - $165,000
