Technical Solutions Engineer (Electromechanical focus)

Join Our Team as a Solutions Engineer at Johnson Electric!

Location: Vandalia, OH (onsite)

Your Mission, Should You Choose to Accept It:

As our next Solutions Engineer, you’ll be at the forefront of supporting our customers as they adopt our advanced technology solutions of our company's products. Your expertise in technical support, project management, application engineering and business acumen will be crucial in driving our success and pushing the boundaries of what’s possible.

Why You’ll Love Working Here:

• Work-Life Balance: Flexible working hours and policies that support a healthy work-life balance.
• Recognition Programs: Programs that recognize and reward employee achievements and contributions.
• Community Engagement: Opportunities to participate in community service and corporate social responsibility initiatives.
• Strong Leadership: Work under experienced and visionary leaders who guide the company towards success.

What You’ll Be Doing:

• Providing hands-on support to customers adopting our technology, ensuring a smooth and successful implementation process.
• Collaborating with sales and business development teams to educate prospective customers on the technical value proposition of our products.
• Assisting customers in understanding the impact of our technology on their existing product ecosystems.
• Coordinating with global design engineering resources to ensure project milestones are met and customer needs are addressed.
• Identifying unmet customer needs and proposing innovative solutions to enhance our product offerings.
• Acting as a liaison between customers and internal teams to ensure clear communication and alignment on project goals.
• Developing and delivering technical presentations and demonstrations to prospective and existing customers.
• Monitoring and reporting on project progress, addressing any issues that arise and ensuring timely resolution.
• Staying up-to-date with industry trends and advancements to provide informed recommendations for product improvements.
• System integration: Ensure different software and hardware components work together seamlessly regarding our products.
• Supporting the engineering manager in strategic planning and decision-making processes.

What We’re Looking For:

• Bachelor’s degree in engineering, computer science, or a related field.
• Proven experience in design engineering, application engineering, project management, business development, or product management. This is not software developer role.
• Strong technical background with the ability to understand and explain complex technologies.
• Strong mechanical and electromechanical systems knowledge.
• Experience with 3D printing, printed electronics, pre-and post-sales customer technical support along with CAD/CAM software.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a cross-functional, global team environment.
• Strong problem-solving skills and a proactive approach to addressing challenges.
• Willingness to travel locally/regionally 10-20% as needed to support customer engagements and project coordination.

Preferred Skills:

• Familiarity with international project management and coordination.
• Knowledge of customer relationship management (CRM) tools and practices.
• PLC based systems background, machine builder or machine learning background help accompanied with system integration.
• Master's degree in engineering, computer science or a related field.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Relocation assistance
• Vision insurance

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Relocation assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Work Location: In person