IT Systems Engineer

Description

Position Overview:

As an IT Systems Engineer, you will design, implement, and manage the organization's IT infrastructure to ensure seamless operation of technology systems. You will collaborate with other IT professionals to support and enhance system performance, security, and reliability.

Responsibilities:

System Design and Implementation:

· Design and deploy IT systems and solutions based on organizational needs.

· Install, configure, and maintain servers, storage systems, and network devices.

· Develop and maintain system documentation, including architecture diagrams and configuration details.

System Management and Monitoring:

· Monitor system performance and ensure high availability and reliability.

· Perform regular system updates, patches, and upgrades to ensure security and performance.

· Implement and manage backup and disaster recovery solutions.

Troubleshooting and Support:

· Diagnose and resolve hardware, software, and network issues in a timely manner.

· Provide technical support and guidance to end-users and IT staff.

· Perform root cause analysis of system failures and recommend corrective actions.

Security and Compliance:

· Implement and enforce security policies and procedures to protect IT assets.

· Conduct regular security audits and vulnerability assessments.

· Ensure systems comply with regulatory and organizational standards.

Project Management:

· Lead or participate in IT projects to enhance or upgrade systems.

· Coordinate with vendors and external partners for system procurement and support.

· Manage multiple project timelines and competing priorities

Documentation and Reporting:

· Create and maintain detailed documentation of system configurations, processes, and procedures.

· Prepare and present reports on system performance, incidents, and improvements.

Marginal Job Functions:

· Other projects as needed

Requirements

Education: 

· Bachelor’s degree in computer science, Information Technology, or a related field, or an equivalent combination of education and experience. 

· Relevant certifications (e.g., CompTIA, Microsoft, Cisco) are a plus.

Experience: 

· 5 years as a Systems Engineer, Systems Administrator, or similar role.

Technical Skills:

· Proficiency with Windows Server technologies (e.g., Active Directory, File/Print services).

· Experience with virtualization technologies (e.g., VMware, Hyper-V).

· Knowledge of network protocols and services (e.g., TCP/IP, DNS, DHCP).

· Familiarity with cloud services (e.g. Microsoft 365, Entra ID, Intune, Azure) and related technologies.

· Experience with patch management solutions and best practices

· Understanding of cybersecurity principles and best practices.

· Experience with Meraki networking equipment (Preferred)

Benefits:

We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include:

· Health & Dental Insurance

· Company paid Life Insurance

· 401(k)

· Paid Time Off benefits

· Product discounts

· Wellness programs