ASSOCIATE CLINICAL ACCOUNT SPECIALIST - Irvine, CA

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For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges. We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential. At Johnson & Johnson, we all belong.

Job Summary

The Associate Clinical Account Specialist (ACAS) position is a 6-9 month training position for those with little to no electrophysiology (EP) experience. Upon successful graduation from the program, the ACAS will be promoted to a Clinical Account Specialist (CAS). As a CAS the candidate will provide expert clinical product and technical assistance and training to physicians and EP lab staff on the effective use of BWI’s systems and catheter equipment (e.g., The CARTO® System, associated software modules and RF generator) during case procedures within an assigned geography. The expectation that is that this work leads to meeting and/or exceeding business goals.

The anticipated base salary for this position is $75,000- $85,000 depending on location.

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

This position is eligible for a company car through the Company’s FLEET program.

Employees may be eligible to participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, vacation pay, sick time, holiday pay, and work, personal and family time off in accordance with the terms of the applicable plans. Additional information can be found through the link below: https://www.careers.jnj.com/employee-benefits

Position Components

Under (e.g. limited supervision, general direction, etc.) and in accordance with all applicable federal, state and local laws/regulations and corporate Johnson & Johnson, procedures and guidelines, the ACAS will:

• Attend all portions of the ACAS fellowship training program without exception.
• Engage in dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during training.
• Understand the dynamics of an EP lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff.
• Prioritize and appropriately respond to requests in a high-stress environment.
• Maintain composure and problem-solving focus during stressful interactions.
• Respond daily to requests by email and voicemail.
• Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e. TM and other CAS), as well as the support team (i.e. field trainers, site trainers, RBD) and other internal and external partners
• Responsible for following all company guidelines related to health, safety and environmental practices and that all resources needed to do so are available and in good condition.

Responsible for adhering to company compliance with all federal, state, local and company regulations, policies, and procedures.

Qualifications

• A minimum of Bachelor’s degree is required by the hire date
• OR minimum of 2 years of related professional experience (engineering, or procedural hospital setting) is required with an Associate’s degree
• OR a minimum of 1 year of EP mapping experience with an Associate’s degree is required
• OR Graduate from an accredited academic program OR Industry prep school with a focus on EP with Bachelor’s degree is required
• OR exiting a branch of the US military with an Associate’s degree is required

** Priority given to candidates with Bachelor’s or Master’s degree in one of the following fields:

• Biology
• Biochemistry
• Cardiac Function & Interventional Technology
• Chemistry: Polymers/Materials Science
• Computer Science
• Engineering: Biomedical, Computer Science, Chemical, Electrical, Mechanical, General Engineering
• Health Sciences
• Kinesiology
• Informatics and/or Data Science
• Pharmaceutical Science
• Physics
• Technical Design: Industrial Design/Product Design

• A valid driver’s license issued in the United States
• The ability to travel related to this role is required. Must be willing and able to travel up to 40% overnight locally, regionally, and nationally.
• Will be required to maintain advanced clinical knowledge of cardiac ablation and cardiac imaging, technical knowledge of EP technology, advancements, and the business landscape.
• Advance-level computer skills, and the ability to multitask without the direct oversight of manager required
• The ACAS will be hired for a specific company sales area and relocation to that pre-identified sales area after completion of the ACAS Training Program is required.
• Please note: For the ACAS role, we do not offer work visa sponsorships and we do not accept OPT/CPT

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability