What are the responsibilities and job description for the Virtual Front Desk Rep position at Johnson & Johnson?
We are looking for a **Virtual Front Desk Representative** to provide customer support, manage appointments, and assist with basic administrative tasks. **No prior experience is required—we provide full training!** If you are friendly, detail-oriented, and looking for a high-paying work-from-home opportunity, this could be the perfect role for you. MUST BE CITIZEN OF UNITED STATE.
Key Responsibilities:
• Answer and direct calls, emails, and live chat inquiries professionally.
• Schedule and confirm appointments with clients and team members.
• Provide accurate information about company services and offerings.
• Assist with data entry, record keeping, and maintaining digital files.
• Ensure excellent customer service by resolving inquiries quickly and efficiently.
• Collaborate with internal teams to streamline front desk operations.
Required Skills & Qualifications:
• High school diploma or equivalent (no prior experience required).
• Strong communication and interpersonal skills.
• Basic knowledge of Microsoft Office, Google Suite, or scheduling software.
• Ability to work independently and manage time effectively.
• Professional and friendly demeanor with great problem-solving skills.
• Self-motivated with strong attention to detail.
What We Offer:
• Remote Work Flexibility: Work from the comfort of your home.
• Competitive Hourly Pay: Earn $40 - $45/hr with performance-based bonuses.
• No Experience Needed: Paid training provided for all new hires.
• Full Benefits Package: Medical, dental, and vision coverage for eligible employees.
• Paid Time Off & Holidays: Vacation days, sick leave, and company-recognized holidays.
• Career Growth Opportunities: Potential for promotions and leadership roles.
• Professional Development: Ongoing training and skill-building programs.
• Performance-Based Incentives: Monthly and quarterly bonuses for outstanding work.
• Supportive Work Culture: Join a team that values collaboration and personal growth.
• Employee Perks: Discounts on travel, flights, hotels, and vacation packages.
Salary : $40 - $45
