What are the responsibilities and job description for the Warranty Administrator position at Johnson Truck Center?
Warranty Administrator
Johnson Truck Center, a subsidiary of Indel Power Group, has an opening for a Warranty Administrator at our location in Landover, MD or Manassas, VA. This individual will be organized with the ability to multi-task and possess good customer and communication skills, we have a great opportunity for you. Joining the service team will provide you with a rewarding work environment, excellent pay and benefits, and an opportunity for advancement.
Johnson Truck Center
Landover, MD & Manassas, VA
Compensation based on experience, skills, and abilities ranging from $60,000-$65,000 per year
Johnson Truck Center, a subsidiary of Indel Power Group, has an opening for a Warranty Administrator at our location in Landover, MD or Manassas, VA. This individual will be organized with the ability to multi-task and possess good customer and communication skills, we have a great opportunity for you. Joining the service team will provide you with a rewarding work environment, excellent pay and benefits, and an opportunity for advancement.
Key Responsibilities
- Provide administrative assistance to support the service team
- Receive warranty claim documentation, research missing information, create claims in various systems
- Promptly address and resolve customer concerns and service follow-up issues
- Maintain open communication with technicians, management team and customers regarding job status
- Manage the warranty aging with making adjustments for automatic write-offs and working with management on short pay balances to maintain a clean aging balance.
- Providing monitoring and analysis of warranty data leading to identification of potential issues and concerns
Why Indel Power Group
- Competitive compensation package, DOE
- Rewarding work environment
- Opportunities for relocation & advancement
- Long established, family-owned business
Indel Power Group Offers
- Medical Excellent medical, dental, & vision coverage
- Short-term/long-term disability and employee life insurance
- 401k, with matching
- Employee Assistance Program (EAP)
- Paid Annual Leave
- Paid Holidays
Indel Power Group is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Salary : $60,000 - $65,000
