Administrative Medical Receptionist

Job description

Administrative Medical Receptionist-Job Description

Busy medical practice seeking full-time receptionist. Applicants will be friendly, welcoming, intelligent, motivated and articulate. Expected job duties include multi-tasking with phones, faxes, check-in, check-out, collecting co-pays and co-insurance, insurance verification, data entry and EHR use. Previous medical receptionist experience preferred but not required to apply.

SPECIFIC RESPONSIBILITIES

1. Welcomes and greets patients/visitors in a manner that is helpful and friendly; determines purpose of visit and direct patients/visitors to appropriate person or department.

2. Must exercise utmost diplomacy and tact to provide excellent customer service for patients; practices confidentiality and privacy protocols in accordance to clinic policies and HIPAA requirements.

3. Performs day-to-day administrative functions and general office duties including but not limited to copying, filing, faxing, answering and transferring phones and data entry.

4. Maintains patient waiting areas, office files, and front-desk areas in a manner that is organized and neat.

5. Exercises problem-solving and conflict resolution skills when handling patient complaints; refers patient complaints to appropriate designated personnel as needed.

6. Performs other duties as may be required.

QUALIFICATIONS

1. Understands the importance of maintaining confidentiality; able to maintain confidentiality under HIPAA standards.

2. Must have the ability to exercise a high degree of diplomacy and tact; excellent customer services and interpersonal communication skills; Cultural sensitivity and demonstrated ability to work with diverse patient population.

3. Intermediate to advanced phone skills; able to effectively relate via the telephone and in-person to serve the needs of patients/clients/visitors in a manner that is efficient and productive.

4. Must be highly flexible; able to accommodate changing needs of the practice.

5. Well-developed verbal and written communication skills.

6. Ability to work well under pressure with minimal supervision. Proven flexibility and willingness to handle a variety of tasks.

EDUCATION AND EXPERIENCE

1. High school graduate or equivalent.

2. Prior medical receptionist experience preferred, but not required.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Healthcare setting:

• Clinic

Medical specialties:

• Pain Medicine

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $13.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• New Bern, NC 28562 (Required)

Ability to Relocate:

• New Bern, NC 28562: Relocate before starting work (Preferred)

Work Location: In person

Salary : $13 - $17