People Operations Coordinator

Who Are We?  Powered by technology and compassionate design, Parachute has reimagined the plasma donation experience into one that is easier and friendlier. Using a simple app, our members can book donations and track earnings from the palm of their hand. In using a tech-forward approach, we’re able to offer each member a highly personable and best-in-class experience that’s consistent at each and every visit.  Our vision is to introduce an elevated plasma donation experience to markets with smaller populations that’s grounded in convenience. This model allows us to positively impact the industry supply chain and help patients gain access to the medication they need.   We have grown from 2 to 30 operations in less than three years and plan to continue our rapid expansion. We are looking for people who share in our passion for helping others and are invigorated by the speed at which our start up moves. Come join us as we help the world gain access to more plasma - one donation at a time.   What You'll Do:    As a People Operations Coordinator at Join Parachute, you will be the main point of contact for both our candidates and new hires. Your role is essential in helping us connect with top talent and ensuring that every new team member has a smooth and welcoming experience as they join the team.  Coordinate and guide new hires in their first week through the onboarding process, ensuring they feel excited, supported, and prepared as they start their journey at Parachute. Manage all aspects of the new hire onboarding process from offer acceptance to the first day. Support the recruiting team with scheduling interviews, managing candidate communications, and ensuring a seamless candidate experience.  Partner with HR, IT, and other cross-functional teams to support in the onboarding process and with other processes critical to our business. Maintain accurate records in our HR systems, track candidate progress, and ensure documentation is always complete and up to date. Collect feedback from new hires post-onboarding to help refine and improve the process as we scale and grow. Manage exit interview process to build a feedback loop on how we can improve our employee experience holistically.  Who You Are:  A warm welcomer: you bring energy and enthusiasm to the role, and you thrive when helping new hires feel welcomed and at ease from day one. Whether virtual or in person, you know how to make people feel comfortable and excited to be here. Detail-oriented: you have an eye for detail and understand that the little things make a big difference. In a fast-paced environment, you stay organized and ensure all tasks are completed on time and accurately. A strong communicator: you’re great at both written and verbal communication. You can connect with candidates and team members alike, and you’re comfortable following up to get the answers you need while keeping everyone informed. Adaptable in a fast-paced environment: you’re comfortable juggling multiple priorities and staying organized amidst shifting deadlines and unexpected tasks. You know how to prioritize, but you can also pivot quickly when needed. Collaborative and solution-focused: You enjoy working closely with others, guiding cross-functional teams toward decisions. You’re always looking for ways to improve processes and solve problems creatively when things don’t go as planned. Creative problem solver: You think on your feet and are always ready to find new solutions to challenges as they arise. Whether it’s resolving onboarding hiccups or streamlining processes, you can creatively solve problems and keep things moving forward.  Benefits  Competitive compensation with bonus potential Medical, Dental, and Vision insurance Paid time off Company paid holidays Career growth opportunities