JCEO is a private, not-for-profit human service agency that serves the residents of Clinton and Franklin Counties in New York State. All programs are based on JCEO's mission to alleviate poverty through practical, timely, and innovative services that emphasize and develop problem-solving skills for people.

The Energy Services Program Assistant supports clients through the application process while also assisting with accounting and financial reporting for the program director. The individual’s responsibilities include offering intake assistance, attending community events, conducting in-home visits, and engaging in outreach activities to increase program awareness.   This role includes client-facing support, application tracking, preparing financial and operational reports, and supporting departmental logistics.
 

Full-Time, Non-Exempt
Location: On-Site
Hourly Rate of Pay: $18.50

BENEFITS

• Medical
• Dental
• Vision
• Generous Paid Time Off
• Qualifying Employer for Public Service Loan Forgiveness
• Tuition Assistance
• Employee Assistance Program
• Employer Paid Life Insurance
• 401K Retirement Plan 
• North Country Chamber of Commerce Discounts

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, other duties may be assigned.

• Conducts outreach to educate clients on the intake and application process.
• Assists clients with completing and submitting applications for energy services.
• Screens incoming applications to ensure required documentation is included and prepares files for review.
• Maintains records to monitor application status and informs clients about their application progress.
• Visits clients in their homes as necessary to assess needs, provide application support, and discuss available programs and resources.
• Serves as a primary point of contact for clients, ensuring they have the information and resources needed to access services efficiently and accurately.
• Supports financial and administrative functions by preparing budget-related reports, tracking expenditures, and ensuring compliance with funding guidelines.
• Represents the organization at community events to promote services and provide information on available resources to underserved populations.
• Ensures all required documentation is collected and properly filed for processing.
• Maintains accurate records of client interactions, intake status, and outreach activities.
• Compiles and organizes Certification and Inspection (C & I) reports and maintains records of completed units, ensuring they are prepared for the director's monthly review.
• Works with the director to track and review unit-specific invoices and financial expenses.
• Performs light custodial and maintenance duties within the department and on-site as needed.
• Complies with health and safety regulations, including Occupational Safety and Health Administration (OSHA) requirements.
• Actively participates in JCEO’s Risk & Safety Committee, providing insights to ensure safe practices in service delivery and workplace operations.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED) and, six months of related experience and/or training; or, an equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS

Must possess a valid driver’s license.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is occasionally loud.
 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
JCEO is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at 518-561-6310 or via email at hr@jceo.org.

Salary : $19