Medical Assistant / Scribe

About Us

At the Joint Relief Institute, our mission is to enhance life through painless mobility. We specialize in treating knee and joint pain using a minimally invasive approach called viscosupplementation. Our focus is on significantly impacting our community by improving the quality of life for those dealing with joint discomfort. We believe that every team member contributes immensely to our success and the well-being of our patients. Join us in our collective pursuit of wellness and become a part of a team that supports each other every step of the way.

About the Role

We are seeking a highly motivated, compassionate, and enthusiastic Medical Assistant to join our team. In this role, you will be one of the first impressions of our office, so excellent customer service skills are a must. This is a fantastic opportunity for students and individuals looking to advance their careers in the medical field, offering hands-on experience and professional growth.

You will work closely with our providers and office staff to deliver the best possible experience for our patients. We are looking for someone who has a positive attitude and genuinely cares about our patients and team members. If you are passionate about making a difference in the lives of patients with joint pain and arthritis, we encourage you to apply for this exciting opportunity at the Joint Relief Institute.

Required Hours 

Monday: 9:00am - 5:00pm

Tuesday: 8:00am - 6:00pm

Wednesday: 8:00am - 6:00pm

Thursday: 7:00am - 4:00pm

Job Type: Full-time

Location: Oak Brook, IL

Pay: $15.00 - $17.00 per hour (dependent on experience)

Responsibilities

• Patient Interaction
  • Greet patients warmly and make them feel welcome.
  • Collect copays and verify insurance information.
  • Assist patients with any questions or concerns.
• Clinical Support
  • Assist providers with patient care during examinations and procedures.
  • Prepare examination rooms by setting up necessary equipment and supplies.
  • Ensure all medical supplies and medications are stocked and inventoried.
• Administrative Duties
  • Input and manage electronic medical records using our web-based software.
  • Schedule future appointments and manage the appointment calendar.
  • Maintain confidentiality of patient information in accordance with HIPAA regulations.
• Facility Maintenance
  • Clean and sanitize rooms and common areas to maintain a safe and welcoming environment.
  • Ensure all areas comply with health and safety regulations.
• Communication
  • Act as a liaison between patients and medical staff.
  • Provide clear and accurate information to patients regarding their care plans.

Qualifications

• Education
  • High school diploma or GED required.
• Skills
  • Excellent customer service and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Proficient with electronic medical records (training will be provided).
• Language
  • Bilingual in Spanish is preferred.

Benefits

• Bonus eligibility with no cap.
• Full-time position with no weekend hours.
• 401(k) retirement plan.
• Health & Wellness
  • Medical, Dental, and Vision Insurance.
  • Short-Term and Long-Term Disability Insurance.
  • Life Insurance.
• Time Off
  • Paid Time Off
  • Paid Sick Time
  • Paid Holidays.
• Professional Growth
  • Opportunities for professional development and advancement within the company.

Join Us

We believe that diverse, inclusive teams make our organization a more innovative and vibrant place. We encourage people from all walks of life to apply. If you have the skills and passion needed for this role, we invite you to become part of our compassionate team dedicated to improving patient lives.

Equal Opportunity Employer

The Joint Relief Institute is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, disability status, or other legally protected characteristics.

How to Apply

Interested applicants should submit their resume and a cover letter detailing their relevant experience and why they are interested in the role. The application period will close once the right candidate has been found. If you are enthusiastic about joining an organization that prioritizes teamwork, compassion, and excellence, submit your application today. We look forward to hearing from you!

COVID-19 Considerations

All patients and staff are recommended to wear masks and socially distance themselves if they experience symptoms like coughing or sickness. If a patient requests that staff wear a mask during their visit, we kindly ask that staff comply to ensure everyone's safety.

Compliance Consent

Compliance consent is required for all roles at the Joint Relief Institute.

Enhance your career while making a real difference in people's lives. Apply now and join our dedicated team at the Joint Relief Institute!

Salary : $15 - $17