What are the responsibilities and job description for the Front Desk Clerk/Assistant position at Jojoba Hills SKP Resort Inc.?
Position Summary
Now Hiring at Jojoba Hills RV Resort Located in high desert surrounded by beautiful mountains 20 Miles east of Temecula. the Front Office Clerk/ Assistant is responsible for creating a positive experience for guests and members of the Jojoba Hills Resort. This role performs a variety of clerical, administrative, and bookkeeping tasks, including answering telephones and emails, typing documents, conducting deposits, calendaring and other duties as required.
Roles and Responsibilities
· Answer all incoming calls, direct them accordingly and respond to inquiries
· Composes responses to routine inquiries and ascertains which items can be delegated
· Manage office conference line and maintain schedule
· Welcome guests, notify appropriate staff members
·Data Entry
· Assist executive staff with projects, as-needed, including but not limited to mailings, collating and copying
· Sending, receiving, and sorting mail, managing postage
· Receiving delivery packages, appropriately storing and notifying tenants of delivery
· Receive checks, cash and credit card payments received by walk-ins, and transfers daily to accounting box and distributes
· Office supply inventory
a high degree of confidentiality on all sensitive information for which this position is privy.
· This position has frequent interaction with, but is not limited to, employees, Board
Members, members and non-members, visitors, and community residents.
· Other duties may be assigned by needed
Essential Attributes
· Technical Skills o Excellent communication skills (spoken, written, and editing) o Efficient in MS Office Suite (Outlook, Word, Excel, PowerPoint, Teams) o Equipment : Uses such office equipment as computer terminals, phone and voice mail systems, copiers, and smart screens o Organizational skills: ability to prioritize, follow up and multi-task o Must have a high attention to detail and anticipate need. o Must be able to sit and work comfortably at a desk station for extended time periods.
· Key Characteristics: o Provides members superb customer service. o Friendly disposition: approachable, outgoing, assertive o Ability to work independently or as part of a team, collaborative spirit o Able to initiate and track multiple projects and meet frequent deadlines. o Maintains a high level of confidentiality o Works effectively with people of diverse backgrounds and educational levels. o Works independently with minimal supervision
Desired Education and Experience
· High school diploma
· Some college a plus
Benefits
· Health insurance
· Paid vacation (accrual beginning upon hire)
· Paid sick leave (accrual beginning upon hire)
· 8 paid holidays
Information requested
· Cover letter and resume
Job Type: Full-time
Pay: $17 per hour
Benefits
- Health insurance
- Paid time off
Schedule: 7:30 A.M. to 4:00 P.M.
- 8 hour shift
- Day shift
- Monday to Friday and occasional Saturday
Experience:
- Customer service/Office experience: 3 years (Preferred)
Work Location: In person
JOJOBA HILLS SKP RV RESORT 45120 CA-79, Aguanga, CA 92536 (951) 767-9130 xt 5003 jojobahills.com
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Aguanga, CA 92536: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience (Preferred)
Work Location: In person
Salary : $16 - $17