What are the responsibilities and job description for the Operations Manager, Facilities position at Jones Lang Lasalle Incorporated?

Operations Manager, Facilities

Check out the role overview below If you are confident you have got the right skills and experience, apply today.

Apply remote type : On-site

Locations : Boston, MA

Time type : Full time

Posted on : Posted 30 Days Ago

Job requisition id : REQ394534

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Location : Boston, MA (Boston Logan International Airport / Delta)

Responsible for the management and operation of the properties and staff as directed by the clients and in accordance with the standards and procedures of Jones Lang LaSalle.

Facilities Management

Provide leadership and direction for the efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety.
Complete quarterly onsite inspections which require manager to travel to each site.
Verify all work has been completed to satisfactory standards.
Vendor management skills are required to ensure all vendors are delivering to the service levels expected and contracted to.
Oversee daily operations of sites including setting priorities on work to be performed in collaboration with Facility Manager objectives.
Manage PM work orders for ongoing inspections and regularly scheduled maintenance.
Partner with MES to deliver high quality work order performance.
Ensure that service levels are maintained at the appropriate level.
Any and all other duties and tasks assigned.

Client Service / Satisfaction

Develop and maintain positive client relationship.

Conflict resolution and solution analysis.

Manage and Coordinate work requests with onsite staff.

Compliance

Provides contract compliance management and quality control.

Responsible for JLL Engineering compliance program.

Budgeting / Reporting

Aid in preparation of budgets for operations.

Preparation of regular and ad-hoc reports.

Desired Experience and Technical Skills

Minimum of 3 years of Facilities Management experience required either in the corporate environment, third party service provider or as a consultant.

Strong technical knowledge of building systems, data center, UPS, electrical, mechanical, HVAC, refrigeration and commercial kitchen equipment, etc.

Strong organizational and management skills.

Strong interpersonal and supervisory skills.

Strong presentation skills.

Proficient in MS Office, and MS SharePoint.

Computer proficiency in CMMS (Work Order) systems.

Ability to supervise vendor performance during normal and off hours including weekends when necessary.

Preferred : Knowledge of real estate, management, accounting and building systems.

Location : On-site – Boston, MA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth :

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include :

401(k) plan with matching company contributions.

Comprehensive Medical, Dental & Vision Care.

Paid parental leave at 100% of salary.

Paid Time Off and Company Holidays.

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Operations Manager, Facilities

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