What are the responsibilities and job description for the Bilingual Legal Receptionist position at Jones Networking?
Bilingual Legal Receptionist
Charlotte, North Carolina
Jones Networking is recruiting for a Bilingual Legal Receptionist to join a Personal Injury Law Firm in Charlotte, NC. The Bilingual Legal Receptionist will be the "first impression" of the law firm and is responsible for providing 5-star customer service to the firm's clients both on the telephone and in person.
Position Summary for the Bilingual Legal Receptionist:
- Answer and screen incoming telephone calls on a multi-line telephone system in a fast paced environment
- Ensure everyone who calls or visits the office feels welcomed and important
- Greet and direct clients and vendors
- Prepare direct mailings
- Sort incoming mail and prepare outgoing mail
- Enter and update information in firm's client management database system
- Prepare and maintain daily and periodic reports
- Variety of general office work
Qualifications Summary for the Bilingual Legal Receptionist:
- Minimum of 1-3 years of experience as a receptionist on a multi-line telephone
- Prior experience in a professional office environment or law firm required
- Bilingual (English and Spanish) is required
- Excellent customer service and telephone skills
- Proficient computer skills (Outlook, Word and Excel)
- High attention to detail and accuracy
- Ability to multi-task and thrive in a fast paced/dynamic environment
- High level of professionalism and confidentiality
