What are the responsibilities and job description for the Vice President of Operations position at Jones Sign?
Job Description:
The Vice President of Operations will plan, direct, coordinate, and oversee the daily operations activities ensuring that all processes, systems, and teams work efficiently and effectively to meet business objectives. The Vice President of Operations will lead the program management, vendor management and estimating activities within the division.
The employees of these departments will report to this position with the goal of delivering best-in-class service to our clients. This role involves strategic planning, operational management, and continuous improvement initiatives to maximize productivity and operational performance across various functions.
The Vice President of Operations will work closely with senior leadership to drive operational excellence. This role requires a strong leader who can manage cross-functional teams and provide the guidance needed to scale business operations while maintaining high-quality standards.
Key Responsibilities:
• Lead the departments and operations of the assigned division, oversee the daily workflow
• Guide, direct and evaluate the work of direct reports and their teams
• Create, implement and achieve annual divisional plan
• Establish, implement, and communicate the strategic direction of the division
• Collaborate with other divisions and departments to carry out the organization's goals and objectives
• Identify, recommend, and implement new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials
• Establish, communicate, and implement operations-related policies, practices and standards to ensure effective and consistent support and execution.
• Train and develop direct reports and employees at all levels within the division
• Hire and train management-level staff, assist managers with hiring across the division as needed
• Provide constructive and timely performance evaluations, giving continuous feedback
• Handle discipline and termination of employees in accordance with company policy
• Review and approve cost-control reports, cost estimates, and staffing requirements
• Present periodic performance reports and metrics to executive leadership
• Maintain knowledge of trends in operations management specific to the industry
• Leverage industry experience and network to build out field resources
• Tackle and troubleshoot unforeseen issues
• Represent the company for external and internal events
• Perform other related duties as assigned
Qualifications:
• Bachelor’s degree in business administration or a related field is preferred but not required
• Minimum of 12 years of experience in the commercial electrical, construction, or facilities maintenance industry
• Minimum of 5 years in a leadership position in the commercial electrical, construction, or facilities maintenance industry
• Minimum of 10 years of experience in managing projects and service delivery with national account clients in the commercial electrical, construction, or facilities maintenance industry. This experience must include a proven track record of success in direct onboarding and management of field crews and techs, project phase planning and reporting, materials procurement and direct client program management including leading and facilitating client-facing weekly update meetings and quarterly business reviews
• Ability to lead and influence others, driving operational performance while fostering a positive organizational culture
• Ability to participate effectively and with authority in client facing meetings
• Extensive knowledge of the principles, procedures, and best practices in the industry
• Excellent organizational skills and attention to detail
• Focus on continuous improvement, process optimization, and delivering high-quality results
• Ability to leverage data to inform decisions and drive operational efficiency
• Capacity to manage change in a fast-paced and dynamic environment
• Strong leadership and people management skills, with the ability to inspire, develop, and manage teams
• Proficiency with technology, data management and analytics
• Strong analytical problem-solving skills with the ability to make data-driven decisions in a timely manner
• Deep understanding of financials, budgeting, and cost management
• Maintain a strong sense of urgency and effective time management skills
• Deep understanding of electrical industry applications and best practices preferred but not required
Working Conditions:
• Full-time position with occasional travel required
• Remote position with occasional travel to regional and corporate offices
• Flexible work hours may be necessary to manage operational demands across different time zones or business needs
We are a leading sign company in the U.S. and provide an attractive benefits package:
- Health & Wellbeing Benefits
- Paid Time Off
- 401(k) Plan with Company Match
- Leading Edge Tools & Technology
- YMCA Health & Fitness Membership
- Education & Advancement Opportunities
- Incentive Programs
- Charitable Contributions Match
- Paid Parental Leave
- And More!
Jones Sign Company is an equal opportunity employer with a diverse workplace that promotes a culture of trust, respect, and transparent communication.
