What are the responsibilities and job description for the Client Experience Advocate position at Jordan Air?
Job Description
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will have a minimum of 2 years of experience in customer service, with strong attention to detail and a conscientious approach. Responsibilities will include:
- Responding to incoming calls and customer inquiries in a prompt and professional manner
- Communicating effectively to understand customer needs and concerns
- Providing accurate and helpful information on products, services, policies, and procedures
- Resolving customer complaints, issues, and concerns in a timely and satisfactory manner
