What are the responsibilities and job description for the Shipping Supervisor position at Josh's Frogs?

Josh’s Frogs is a fast-growing online pet store and industry leader that prides itself on selling only happy, healthy, captive-bred amphibians, reptiles, invertebrates, and aquatics. We respect and protect our people and animals, value integrity, and commit to constant improvement. We promote from within and offer ample opportunities for growth and advancement.

We are currently seeking a dedicated and detail-oriented individual for two full-time Shipping Supervisor positions in our Shipping Department in Durand, MI. As a Shipping Department Supervisor, you will play a key role in ensuring smooth and efficient operations, directly impacting the success and timely delivery of our products.

Your primary responsibilities will include managing daily and weekly coverage schedules, assigning tasks to team members, and ensuring the shipping team is working efficiently to prepare, pick, pack, and label orders. You will also oversee the training and development of team members to maintain high standards of productivity and accuracy.

We are looking for a candidate who is passionate about leading teams and driving continuous improvement in a fast-paced environment. At Josh’s Frogs, we value integrity, constant growing, one team, and a commitment to excellence. We are excited to welcome someone who shares these principles to help us maintain our high standards and continue delivering exceptional service to our customers.

Full-time, 40 hours per week
Training Schedule: Monday - Friday, 8:30 am - 5:30 pm
Regular Schedule: Sunday - Thursday 9 am - 5:30 pm
Regular Schedule: Monday - Friday 9 am - 5:30 pm

$18.00/hour Starting Wages

Benefits include:

Health, dental, and vision insurance (Josh’s Frogs contributes 80% for single and family coverage through Blue Cross Blue Shield)

Paid time off (Holiday, Sick, and Vacation, with Sick pay and 24 Holiday hours added upon hire)

Short-term and long-term disability

$50,000 in life insurance

Fully vested 401(k) (100% company matching up to 3%, then 50% match up to 6%), with additional options for Roth

Free membership to Calm Premium (including up to 5 dependents)

Generous employee discount on the Josh’s Frogs website

Free breakfast, snacks, and coffee provided at work

Travel opportunities for expos/shows (in some positions)

Day-to-day tasks include:

Managing daily and weekly coverage schedules and assigning tasks

Ensuring the shipping team operates efficiently to prepare, pick, pack, and label orders

Providing direct support to team members on the shipping floor

Collaborating with the other shipping supervisor to create and adjust coverage schedules, assigning team members to specific tasks

Assisting with picking, packing, and labeling orders alongside the team to support fulfillment efforts

For this position, you MUST possess:

Leadership experience (preferably in a warehouse or logistics setting)

Strong communication skills with the ability to provide and receive constructive feedback

A high level of integrity and professionalism

Critical thinking and problem-solving abilities

A fast learner and team player who adapts well to change

Special consideration is given to those with:

Warehouse Leadership experience

Basic Computer knowledge

Shipping/Receiving experience

Examples of how an employee could exhibit our core values in this position:

Integrity - Sharing with others proactively when goals won’t be met

One Team - Working together to get orders out on time every day, asking for help when needed

Constantly Growing - Always looking for ways to shave seconds off processes

Herpetoculture is booming, and we're the proof! Josh's Frogs was one of the INC 5000's fastest-growing businesses in 2022, and we're proud of it. What's more impressive is that this is Josh's Frogs' FIFTH year in a row on the INC 5000 List! Only 5% of businesses have made the list five years consecutively. One of our core values isn’t “constantly growing” for nothing; the proof is in the pond. Come join the team and expand alongside one of America’s top-growing companies!

**Due to the high volume of applicants, our recruiters are unable to contact every candidate. If our team is interested in pursuing your candidacy, we will be in contact via phone or email. If you'd like to reach out to us through really, you may send us a message. Please do not reach out to Josh's Frogs' customer service team with application inquiries.

It is the policy of Josh’s Frogs to provide equal employment opportunity in recruitment, selection, training, compensation, promotion, job transfer, and assignments. These opportunities and other conditions of employment are extended to qualified applicants and employees regardless of an individual’s race, color, sex, age, religion, national origin, genetics, sexual orientation, gender identity/expression, disability, and/or other protected categories under applicable laws.

It is also the policy of Josh’s Frogs to make reasonable accommodations for qualified persons with disabilities, and to extend employment opportunities to such persons, as well as to special Disabled Veterans, Veterans of the Vietnam era, Recently Separated Veterans, Armed Forces Service Medal Veterans, and other protected veterans. The Vice President of Human Resources is the Equal Employment policy officer for the company.

Salary : $18

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