What are the responsibilities and job description for the Client Services Account Executive position at Jostens?
Job Title: Client Services Account Executive - On Site
Schedule: M-T 8:00 am - 5:30 pm / T 8:00 am -4:30 pm
Training Starts: Jan 20th, 2025
Responsibilities:
- Customer Service Account Executive is responsible of handling Consumers requests and processing these into our CRM systems.
- Orders are received by telephone, fax and email.
- They are the front-line communication to the customer and help resolve complaints/returns.
- Provides help and assist in all the activities related to the department.
Job Requirements:
- Term Student or college Graduated.
- Strong work ethic and good attitude.
- Excellent typing skills and computer literacy and working-level skill with the basic MS Office suite (Word, Excel, Outlook, Explorer)
- professional phone etiquette
- Strong effective interpersonal communications
- Listening skills and attention to detail both written and verbal communication is key.
- Advance English Level
- Dominican ID
- Live In Santiago
Preferred:
- Multitasking
- Fast Learner
- Oriented to Details
- Extensive product knowledge of jackets, outerwear, and chenille
- AS400 Knowledge
- OT Availability
Other Benefits:
- Weekly Payment
- Back and Forth Transportation
- Law Benefits
- Complementary Medical Insurance
- Pharmacy and Optic Center benefits
- Internal Cooperative
- Bonuses Facilities
- Referral Program
- Paid Vacations period
- Growth Opportunities
About Jostens:
Celebrating 125 years of business, Jostens has been a part of local communities, working with K-12 schools, colleges and universities, teams, and affiliation groups. Representatives from Jostens touch thousands of schools and groups every day, working to make a difference with products and services that recognize accomplishments and help people tell their stories. These products, along with resources for educators, yearbook curriculum and services to help motivate and inspire like Jostens Renaissance® and Commitment to Graduate (C2G) are all designed to contribute to a positive and rewarding school experience. As a household name and leading brand in our market, we are passionate about being the most trusted partner in celebrating moments that matter. We are a mid-size company with a small company feel, allowing us to move fast and explore innovative ideas.
Celebrating 125 years of business, Jostens has been a part of local communities, working with K-12 schools, colleges and universities, teams, and affiliation groups. Representatives from Jostens touch thousands of schools and groups every day, working to make a difference with products and services that recognize accomplishments and help people tell their stories. These products, along with resources for educators, yearbook curriculum and services to help motivate and inspire like Jostens Renaissance® and Commitment to Graduate (C2G) are all designed to contribute to a positive and rewarding school experience. As a household name and leading brand in our market, we are passionate about being the most trusted partner in celebrating moments that matter. We are a mid-size company with a small company feel, allowing us to move fast and explore innovative ideas.
Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
https://www.jostens.com/about/california-employee-privacy-policy
