Part-Time Financial Services Assistant

Are you looking for a career with a purpose in your local community? By working at your community bank, you will find a sense of purpose in your everyday job. At Journey Bank we strive to assist, all members of our community, on their financial journey. Journey Bank is a strong, independent community bank with 22 locations and 290 employees. We are seeking a Part-Time Financial Services Assistant to join our team and work on-site at our Buckhorn Community Office in Bloomsburg, PA.

The Part-Time Financial Services Assistant is responsible for performing a variety of duties to support the financial services function.

Essential Responsibilities

• Greet customers in a pleasant manner.
• Receive and respond to phone calls and emails directed to the Financial Services office. Provide general information and maintain poise in response to difficult customers.
• Respond and/or gather information relating to issues, follow through to a satisfactory conclusion or escalate to staff for further action.
• If qualified as level 2, the selected candidate will provide quotes, reports, etc., pertinent to client needs.
• Maintain a document file of special projects and activities in progress for the office. Handle special projects as directed, coordinate work with other staff or clients, and prepare preliminary work on various future projects.
• Maintains an ongoing awareness of new business opportunities.
  
  

Requirements: The selected candidate must have the following skills:

• A minimum of high school diploma or equivalent, with preference for advanced degree/training in a financial or related field of study.
• Minimum of three (3) years experience, in a customer-service related position is required.
• Proficient reading, writing and grammar skills; proficient math and PC skills; proficient excel spreadsheet, Word and Outlook knowledge; proficient inter-personal skills.
  
  

Cooperates with, participates in, and promotes the adherence to all internal policies, procedures, and practices in support of risk management and overall safety, soundness, and compliance with all regulatory requirements. This includes annual Bank Secrecy Act (BSA) training and complying with all BSA rules and regulations as the pertain to the job position within the Bank.

Coordinates specific work tasks with other personnel within the department as well as with other departments in order to ensure the smooth and efficient flow of information.

Hours: Monday-Friday, 30 hours per week, flexible to work additional hours as needed.

Benefits: A competitive compensation and excellent benefit package, 401(k), paid holidays, and vacation time

Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.

All job offers are contingent upon results of a criminal record check, drug screening and credit check.