Seasonal Event Server

Description

Pay Rate: $17 per hour

*Journeyman’s summer season runs from Memorial Day weekend to Labor Day weekend. The bulk of training will begin on/around May 1 and hours may be limited until that time.*

Are you passionate about providing exceptional service and creating memorable experiences for guests? We are looking for friendly, energetic, and reliable individuals to join our team as Event Servers. In this role, you’ll be an essential part of making each event run smoothly, ensuring guests have a top-notch experience from start to finish. Whether it's a wedding, corporate event, or special celebration, you'll play a key role in delivering outstanding service and helping to bring our clients’ visions to life. If you’re a team player with a keen eye for detail and a passion for hospitality, we’d love to hear from you!

Basic Function: Ensure that all events guests receive immediate attention, serve their food and non-alcoholic beverage requests promptly and courteously. Ensure that guests are not ignored at any time throughout their dining and event experience.

All team members must uphold and embody Journeyman’s Core Values which represent the culture, attitude, and immediate priorities ensuring our cohesion and success.

CORE VALUES
GRIT

• Having a positive attitude that no challenge is too great
• Understanding that goals worth pursuing are never easy; that perseverance, grit, and determination are essential to success
• There is no substitute for grit and putting in the time and effort. Good things will come from those efforts
• 10,000-hour rule. Malcom Gladwell: it takes 10,000 hours of intensive practice to be great

ALWAYS A JOURNEYMAN

• Excellence is a lifelong pursuit and mastery is an illusion
• The joy is in the daily work and pursuit of excellence, not in the final destination
• A focus on continual improvement and doing our best

1st CUSTOMER

• Treating every customer with the mindset that they are the business’s 1st ever customer
• Treating customers with authenticity, kindness, warmth, care, friendliness; engaging, helpful and willing to offer a magical experience
• Clean facilities
• Being available to the customer and timely responses in any capacity
• This mindset extends to our vendors, suppliers, partners, and especially our fellow employees
• Never take the customer or employee for granted
• 362 and 59:59 We are open to our customers 362 days a year and we set an unwavering standard of serving our customers up till the last closing second 59:59 and beyond if needed.

AMBASSADOR

• Taking pride and ownership in your work
• Engagement and active participation in your work and company activities
• Being a positive force in the workplace; creating a culture of positivity
• Extending common courtesy to self, employees, vendors, and guests
• Being an evangelist and promoter of the company and brand

A LITTLE ABOUT OUR CULTURE:

• Journeyman is an in-person work environment. We believe in face-to-face interaction, collaboration, and problem-solving.
• Journeyman is a non-smoking workplace. We believe in productivity and in your good health.
• Journeyman's purpose is to serve our guests. We are open 362 days per year, including the 3 major summer holidays.
• Journeyman believes in a strong work ethic! We work hard, push forward, and are focused on growing something special!

At Journeyman Distillery, we believe hard work and dedication deserve to be rewarded. To that end, we provide a comprehensive benefits and incentives package.

Here’s a peek at what you will receive as a Journeyman employee:

• Outstanding Growth Opportunity!
• Paid Time Off – begins accruing on Day 1
• 401(k) with Employer Match
• Medical Insurance – 30 hours/week
• Dental, Vision, Life, Supplemental Insurance options – 20 hours/week
• Free Quarterly Bottle of Spirit (21 )
• Unlimited $300 Referral Bonuses
• Loyalty Incentives (ask about our 5-Year Bottle Reward!)
• 25% Employee Discount
• Monthly Founders' Tour with Bill and Johanna Welter
• Annual Employee Holiday Party
• Shoes for Crews (Affordable Footwear)

PRINCIPAL DUTIES:

• Review Event Sheets and floorplan at the beginning of each shift to ensure the room is set as contracted.
• Be in communication with the Events Operations Manager or lead sever regarding any special needs.
• Assist in ensuring that the events are on time. Make adjustments as needed and relay that information to the appropriate personnel.
• Prepare the tables, lay out the napkins and utensils, polish silverware and glassware, make sure the condiments are refilled, while performing all other preparation tasks (coffee, tea, etc.)
• Clears tables after guests. Take tableware to dish room and place silverware, dishes, glassware etc. in appropriate areas for washing – separating plates, silverware, glasses and linens to designated areas.
• Maintain proper dining experience, deliver items, fulfill customer needs, remove courses, replenish utensils, refill glasses.
• Responsible for ensuring work area(s) are stocked with items that will be needed while on shift.
• Handle any problems that might arise both courteously and professionally.
• Maintain high standards of safety and cleanliness in all areas of the venue.
• Communicate any areas of need, problems, and concerns from guest to Event Manager or lead server.
• Ensure that event spaces are re-set for next event contract.
• Assist with the keeping of inventory of all equipment in order and stored in their appropriate areas.
• Work with supervisors and utilities to transport any and all items needed for an outdoor event not within the distillery facility and tent areas.
• Understands and can communicate products and services available at the distillery.

Requirements

PHYSICAL, MENTAL, AND VISUAL SKILLS:

• Ability to visually inspect food and beverage orders, read order forms, and ensure that orders comply with the customer's request.
• Ability to perform moderate physical work; may be required to lift up to 50 pounds occasionally, up to 30 pounds frequently, and up to 25 pounds of food trays, carrying overhead constantly and performing such activities as bending, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, and grasping for up to five hours without sitting.

EDUCATIONAL, DEVELOPMENT, AND WORK-RELATED EXPERIENCE:

• Thorough knowledge of food and beverage preparation and operational procedures as would normally be acquired through a high school education and at least one year of relevant experience preferred.
• Thorough knowledge of state liquor laws as applied to food and beverage service operational practices and procedures as would be acquired through at least one year of relevant experience preferred, in progressively responsible position.

Salary : $17