Clinic Manager

Job Summary

At Joya Child & Family Development you will be working alongside inspiring, passionate, and supportive team members. The ideal candidate will display and promote the shared values of Compassion, Hope, Inclusion, Learning and Dedication with fellow employees, community partners, children, and families.

The Clinic Manager is in charge of assisting the Program Director with clinic internal operations, and programs staff. This position helps ensure that the program’s design and execution meet or exceed the State and Federal healthcare and education standards, while providing the best care and services to the children and their families/guardians alongside the Program Director.

Duties and Responsibilities:

· Assist the Programs Director with planning, developing, coordinating and supervising the delivery of services to children.

· Develop and supervise programs as assigned.

· Develop and report out measures and statistics for various programs to include, but not limited to, maximizing insurance billing, and clinic productivity

· Maximize program workflows including but not limited to, scheduling, mileage, EMR (Electronic Medical Records).

· Assist with various program development and performance improvement.

· Maintain and uphold the program to health and education standards and make sure that each staff person is working efficiently and effectively.

· Coordinate services with Part C subcontractors as necessary.

· Work with families of all socioeconomic levels, including outreach activities and care coordination for Medicaid and Medicaid eligible families.

· Act as supervisor for the Medicaid Administrative Claiming (MAC) program.

· Perform other related duties as assigned.

Supervisory Responsibility:

· Make programmatic and administrative recommendations to the Program Director in accordance with the organization's mission, goals and objectives.

· Collaborate with Program Director on professional development opportunities and training needs of clinical personnel and makes recommendations to the Program Director as needed.

· Medicaid Administrative Claiming Program Supervision

Required Skills & Abilities:

· Excellent management and supervisory skills.

· Cultivate positive, supportive and responsive interactions while encouraging independence.

· Act in a respectful manner toward each person regardless of age, gender, race, nationality, religion, ethnicity, social or economic status, sexual orientation, health condition or disability.

· Ability to communicate effectively and make independent decisions.

· Ability to work and collaborate in a team environment effectively.

· Strong, verbal, written and listening communication skills to interact effectively.

· Ability to maintain confidentiality of sensitive information.

· Understanding of and ability to resolve conflict.

· Knowledge of HIPAA and FERPA requirements/regulations.

· Excellent organizational skills and attention to detail.

· Proficient in Microsoft Office Suite.

· Ability to meet assigned deadlines and work under pressure.

Education, Certifications and Position Requirements:

· Bachelor’s degree in healthcare administration, or related field.

· 2-5 years of related experience, preferred.

· Experience working with a variety of agencies for children with developmental disabilities or delays preferred.

· Valid driver's license and vehicle with proof of insurance.

· T.B Test, proof of TDap Immunization, and Hepatitis B vaccinations.

· Washington State Department of Children, Youth and Families (DCYF) background clearance.

· DSHS Background Check clearance.

Environmental Factors:

· Ability to lift or carry up to 15 pounds regularly.

· Indoors, sedentary up to 7 hours/day sitting or standing and up to 7 hours/day keyboarding.

· Ability to bend, twist, stoop on a regular basis.

Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties and responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Equal Opportunity Policy:

At Joya Child & Family Development our community is based on inclusion, encouragement, and lasting connections. We envision a future where all children thrive with the support of their families, our team and community partners.

To realize our vision, Joya is committed to ensuring equity, diversity, inclusion, belonging and accessibility for the children, families, employees, and community we serve. Within our organization and beyond, we are actively working to dismantle systems and inequitable structures that prevent children and their families receiving the care they need and deserve—especially those who experience systemic racism and gaps in care due to the ongoing legacy of racism, discrimination, and other forms of oppression. We will uplift community as a just and accountable employer, partner, and provider.

Joya is a place where all are cared for.

Job Type: Full-time

Pay: $81,070.00 - $1,013,377.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Pet insurance
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• No nights
• No weekends

Ability to Commute:

• Spokane, WA 99202 (Required)

Work Location: In person

Salary : $81,070 - $1,013,377