What are the responsibilities and job description for the Account Executive – akt health position at JPA Health Communications?
About JPA Health
JPA Health is a fully integrated marketing, communications and medical communications agency for clients ranging from emerging biotech to established pharmaceutical companies and public health organizations. We work exclusively within the health sector. We share our clients’ commitment to making people healthier. In fact, some might say we are obsessed with improving and protecting lives. Check out our sizzle reel!
The Role
akt health, a JPA Health Company, is an award-winning healthcare communications agency with work spanning PR and reputation, medical communications, and patient advocacy. Everyone has the right to live the healthiest life they can. That’s why we passionately believe in shaping a future where no one misses out on advances in healthcare. Our vision is clear: to enable better health for all.
We are seeking an ambitious Account Executive (AE) to join our dynamic and collaborative agency. An AE is the foundation of the account team, ensuring smooth and timely administration across the account, ensuring seamless project management and developing campaign materials and content.
This position is a full-time, hybrid role reporting to the London office (Holborn based team) approximately 2-3 days per week.
The Responsibilities
Administration
Be integral to overall account project management – tracking status of tasks and actions
Ensuring seamless account administration – organizing meetings, calls and sharing actions / status updates with our clients
Ensure timely communication with clients and, where required, appropriate follow-up to meet deadlines.
Demonstrate time management skills by developing action lists, assigning responsibilities, and managing all levels of the team to ensure successful project delivery.
Where relevant, train and upskill new graduate hires. Teach them how to use relevant tools and software, as well as how to perform the basic account administration function.
Ensure all work produced is high quality, with good spelling/grammar and devoid of typos.
Collate supplier invoices and send them promptly to Finance, logging them in the project cost tracker.
Maintain using client approval platforms (Veeva/ PromoMats/ CoManDo/ ContentLab) and able to keep your account team regularly updated on the status and progress of materials through the review and certification processes.
Written skills and content creation
Develop writing skills by producing the first draft of a variety of materials, e.g. disease backgrounder/factsheet, infographic copy, press release, Q&A, web copy, patient information leaflet.
Develop an understanding of the content creation process by being the key point of contact for production suppliers when working on videos and podcasts, etc.
An ability to develop materials which are in alignment with the ABPI Code of Practice.
Media skills
Participate in media sell ins with a focus on regional, medical and trade titles. Be able to confidently pitch a story to a journalist and engage in a dialogue to develop an editorial feature article.
Identify relevant upcoming editorial and advertorial opportunities for clients and secure coverage.
Have a network of relevant journalists that you can run opportunities and ideas past – consider taking journalists for coffees/lunch.
Social media
Feel confident in knowing why we would use each social media channel and what is appropriate for the type of programme you are working on (e.g. disease awareness vs. corporate communications).
Proactively suggest milestones that may be relevant to post about on social media.
Understand the difference between organic and paid social media and what each can be used for.
Be able to communicate effectively with suppliers on the development of relevant creative assets that help enhance your copy / tell your story
Be able to independently AE monitor social media posts.
Be able to create first drafts of content posts for corporate social channels.
Building relationships with clients and suppliers
Play an active role in client calls and meetings, contributing to group discussions.
Have an awareness of client/brand plans and priorities and start to build an understanding of the role of comms.
Company
Contribute to company meetings by presenting on relevant campaigns, etc., when asked.
Take a proactive interest in your future development by attending training sessions and identifying external opportunities to develop skills in areas that interest you.
Demonstrate interest and understanding of the healthcare environment – take initiative to read / share industry relevant news and trends
About You
Our ideal candidate must have:
A minimum of 1 year of healthcare communications/ PR experience (ideally of an agency background, although in-house experience is also welcomed)
Strong writing and communication skills.
Ability to conduct basic research, including digital and social media research.
A good knowledge of media, including traditional and digital media.
Exceptional presentation and organisational skills.
A desire to be a part of an ambitious, entrepreneurial agency at local and group level
A passion for healthcare and desire to help us achieve our vision of enabling better health for all
What Makes Us Different
As part of JPA Health, we offer the opportunity to work with purpose and achieve extraordinary results for our clients. You will elevate your career in an environment that thrives at the intersection of wellness, connection, and compassion. Our mission to help people live healthier lives begins with you.
Our approach prioritises compassion to ensure you and your family flourish. We promote flexibility with adaptable work arrangements for a balanced personal and professional life. Creating an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us shape the future of healthcare to help enable better health for all. We elevate each other. We work collaboratively. And we push ourselves to think bigger.
Benefits include:
Generous holiday allowance and additional days off for charitable giving
Unlimited access to LinkedIn Learning, internal webinars through JPA’s Elevate Institute, tuition reimbursement, paid professional development, and paid learning and development time
Private healthcare and access to wellness initiatives
Competitive pay, discretionary bonus scheme, and opportunities to advance in your career.
At akt, we are committed to fostering a culture of Diversity, Equity, and Inclusion (DEI). We believe that our strength lies in the diversity of our team, and we strive to create an environment where every individual feels valued, respected, and heard. We are dedicated to promoting equity in all aspects of our work, ensuring that all employees have equal access to opportunities and resources. We are inclusive, welcoming individuals of all races, genders, sexual orientations, religions, national origins, disabilities, and ages. Our commitment to DEI extends beyond our organisation, influencing the work we do and the partnerships we build. We believe that by embracing DEI, we can drive innovation, enhance our services, and contribute to a healthier society.
At JPA Health, we are committed to fostering a culture of Diversity, Equity, and Inclusion (DEI). We believe that our strength lies in the diversity of our team, and we strive to create an environment where every individual feels valued, respected, and heard. We are dedicated to promoting equity in all aspects of our work, ensuring that all employees have equal access to opportunities and resources. We are inclusive, welcoming individuals of all races, genders, sexual orientations, religions, national origins, disabilities, and ages. Our commitment to DEI extends beyond our organization, influencing the work we do and the partnerships we build. We believe that by embracing DEI, we can drive innovation, enhance our services, and contribute to a healthier society.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require an accommodation in order to apply for a position with JPA Health, please contact us for assistance at Recruiting@jpa.com.
