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Banking Payments, Small and Mid-sized Business - Strategy and Planning Lead

JPMC Candidate Experience page
New York, NY Full Time
POSTED ON 4/22/2025
AVAILABLE BEFORE 5/29/2025

The Connected Commerce Banking Payments organization is a motivated, forward-thinking team comprised of highly talented product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence.

The Vice President, Small and Mid-sized Business (SMB) Payments, Strategy & Planning Lead will help drive product strategy and delivery for Payments, focused on Small Business and Commercial client segments. We are seeking a talented and impactful individual with high IQ and EQ to drive strategic direction and connect the dots on a business agenda spanning multiple teams, partners, and LOBs. The ideal candidate is highly organized, self-motivated, a strong strategic thinker, strong communicator, and focused on execution. This candidate should also have superior influencing/relationship management and team leadership skills.

Job responsibilities

  • Manage executive updates/communications to senior firm leaders and cross-LOB partners in the Commercial Bank, Business Banking, Asset & Wealth Management, and Corporate & Institutional Banking
  • Manage team’s product review cadences working with product leads and build synthesized product and strategy roadmaps across teams
  • Structure and lead strategic special projects (e.g., select new business opportunities / early evaluation of concepts, competitive / industry landscape)
  • Partner with analytics teams to lead strategic analysis for opportunity sizing, product performance, P&L evaluation
  • Set agendas for team cadences – team meetings, staff meetings, offsites (across triad of 100 people)
  • Work closely with Product and Finance on business cases / investment process
  • Lead product discovery activities to assess product market fit and conduct early stage product development activities partnering with design and architecture teams

Required qualifications, capabilities and skills 

  • 5 years product, strategy, business management, consulting or related experience; financial services experience preferred
  • Proven track record of organization, strategy, structured thinking
  • Interest in product management and payments innovation 
  • Proven track record of strong prior performance in demanding, fast-changing environments; flexibility and resilience strongly valued
  • High EQ and IQ; strong focus on building interpersonal relationships and navigating complex, matrixed environments 
  • Strong executive presence; communication skills and comfort interacting with and presenting to all levels of management / team
  • Strong ability to analyze opportunities & problems, recommend solutions, and communicate effectively & confidently (both verbal and written)
  • Positive, team-oriented attitude and inspiring leadership skills a must
  • Bachelor’s degree required
  • Travel requirement: as needed as health & travel conditions permit

 To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position.  Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

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