What are the responsibilities and job description for the Banking Payments, Small and Mid-sized Business - Strategy and Planning Lead position at JPMorganChase?
Job Description
The Connected Commerce Banking Payments organization is a motivated, forward-thinking team comprised of highly talented product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence.
The Vice President, Small and Mid-sized Business (SMB) Payments, Strategy & Planning Lead will help drive product strategy and delivery for Payments, focused on Small Business and Commercial client segments. We are seeking a talented and impactful individual with high IQ and EQ to drive strategic direction and connect the dots on a business agenda spanning multiple teams, partners, and LOBs. The ideal candidate is highly organized, self-motivated, a strong strategic thinker, strong communicator, and focused on execution. This candidate should also have superior influencing/relationship management and team leadership skills.
Job Responsibilities
About Us
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About The Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
The Connected Commerce Banking Payments organization is a motivated, forward-thinking team comprised of highly talented product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence.
The Vice President, Small and Mid-sized Business (SMB) Payments, Strategy & Planning Lead will help drive product strategy and delivery for Payments, focused on Small Business and Commercial client segments. We are seeking a talented and impactful individual with high IQ and EQ to drive strategic direction and connect the dots on a business agenda spanning multiple teams, partners, and LOBs. The ideal candidate is highly organized, self-motivated, a strong strategic thinker, strong communicator, and focused on execution. This candidate should also have superior influencing/relationship management and team leadership skills.
Job Responsibilities
- Manage executive updates/communications to senior firm leaders and cross-LOB partners in the Commercial Bank, Business Banking, Asset & Wealth Management, and Corporate & Institutional Banking
- Manage team’s product review cadences working with product leads and build synthesized product and strategy roadmaps across teams
- Structure and lead strategic special projects (e.g., select new business opportunities / early evaluation of concepts, competitive / industry landscape)
- Partner with analytics teams to lead strategic analysis for opportunity sizing, product performance, P&L evaluation
- Set agendas for team cadences – team meetings, staff meetings, offsites (across triad of 100 people)
- Work closely with Product and Finance on business cases / investment process
- Lead product discovery activities to assess product market fit and conduct early stage product development activities partnering with design and architecture teams
- 5 years product, strategy, business management, consulting or related experience; financial services experience preferred
- Proven track record of organization, strategy, structured thinking
- Interest in product management and payments innovation
- Proven track record of strong prior performance in demanding, fast-changing environments; flexibility and resilience strongly valued
- High EQ and IQ; strong focus on building interpersonal relationships and navigating complex, matrixed environments
- Strong executive presence; communication skills and comfort interacting with and presenting to all levels of management / team
- Strong ability to analyze opportunities & problems, recommend solutions, and communicate effectively & confidently (both verbal and written)
- Positive, team-oriented attitude and inspiring leadership skills a must
- Bachelor’s degree required
- Travel requirement: as needed as health & travel conditions permit
About Us
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About The Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
